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Fire & Water - Cleanup & Restoration

Archived Blog Posts

The Danger of Black Water

4/24/2019 (Permalink)

The Dangers of Black Water Floods

According to the ANSI/IICRC Standard S500, there are three categories of severity when it comes to the different types of liquids as they pertain to water damage. Using the right techniques and materials is crucial for speedy restoration. 

Category 1 consists of clean water from a sanitary source, such as drinking fountains, faucets, and toilets. When left sitting too long, damage from these sources can quickly become worse. 
Category 2 is sometimes referred to as grey water. It contains contaminants such as bacteria and viruses that can cause illness. Sources include toilet overflows of liquid only and dishwasher water. Restoration plans typically include large air movers and carpet and upholstery cleaning, depending on the severity of the damage.
Category 3 is grossly unsanitary and can cause serious bacterial growth in your home. This type of water damage is also known as black water, and it can be the result of flood waters. 

When there is an overabundance of water in usually dry areas, sewers can back up and spew the raw sewage into the open. This could mean it is expelled up through toilets or into the streets and parking lots. Flooding is less centralized than other types of overflow water. As a result, it may be unpredictable and difficult to clean up Category 3 water.

Safety Is a Priority

Mishandling black water in Raleigh, NC can be hazardous to humans and animals. Mold can grow in small areas and spread quickly. Bacteria and fungi can take hold on wall boards, carpeting, and upholstery. Commercial sewage and mold remediation can present unique challenges. The class of destruction is as important as the category of liquid involved when it comes to cleanup procedures and techniques.

Professional water damage restoration services can come into the flood area to dry and repair substructures in addition to cleaning up the mess, from drywall and plaster to concrete and metal surfaces. Trained technicians can assess the damage and create the best plan for repair. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on water damage.

Storm Preparation Tips

4/22/2019 (Permalink)

When your business is in danger from rising flood water in Raleigh, NC you can’t afford to risk your investment to water damage and a flooded building. There are many ways you can prepare your commercial property for an oncoming storm and minimize damage as much as possible.

1. Have a Plan

Your number one priority should be a disaster response and recovery plan. This plan should have clear steps outlined to define what to do in the event of an emergency, allowing you to respond as quickly as possible as soon as you learn of an impending threat. This plan should include how to protect your building’s structural integrity, how to safeguard your inventory and equipment, and the first steps to initiate immediate recovery.

2. Protect Your Investment

Be ready to minimize damage with weatherproofing. This can include sandbagging the exterior of your building, installing weather stripping, moving your equipment and inventory to higher ground, and sealing any leaks. Minimize as much damage as possible by preventing flood water from encroaching on the building.

3. Make Backups

One of the most important things you can do is back up your data. Whether you have cloud data backups or offsite disaster recovery, ensure that the most current images of your entire data repository are sufficiently backed up before the flood arrives.

4. Know Your Evacuation Routes

When the flood comes, your first instinct may be to stay as long as possible to ensure your building is appropriately protected. Instead, you should be focusing on safety, including knowing your evacuation routes. Lost inventory, equipment, and data can be recovered. Restoration professionals can repair your building. Your safety should be the utmost priority. 

Include timely evacuation in your flood planning, and always have alternative evacuation routes. Be prepared to support customers in finding evacuation routes as well should any flood water rise too rapidly for them to leave the building in an appropriate amount of time. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on commercial storm damage. 

Removing Odor After Storm Damage

4/18/2019 (Permalink)

Removing Odors After a Flood

Flooding can cause a lot of damage, and air quality can be one of the biggest casualties of this type of disaster. You can pump water out of a flooded area, clean obvious mold growth and set up drying machinery, but it takes a lot of work to rid your Raleigh, NC commercial property of offensive odors. Here’s a look at the process used by experienced remediation contractors when working to restore a scent-free environment to buildings in the aftermath of a flood.

The Causes of Odors

Before addressing the problem, your contractor will first need to determine the cause of the offending scents. The most common reason for musty odors is excessive moisture that encourages mold growth, which is why it’s important to fully extract all fluids before rebuilding. Besides spores, there are a few other common causes of smelly conditions:

Bacteria growth in clean standing water
Black water from sewage loss
Chemical spills

The Deodorizing Process

Once the underlying causes of the odors have been identified, technicians will get to work deodorizing the entire area. After setting dehumidifiers up in the space, the workers will use appropriate chemicals to remove odor-causing spores so they won’t grow back. If the affected region is small enough, you might be able to handle it on your own, but anything larger than 10 square feet should probably be cleaned by a professional. 

The Importance of Odor Removal

In the wake of flooding, you want your employees and customers to think of your building as a safe place to visit, and musty odors from mold growth could work against you. The unpleasant scents that often follow after flood water recedes are an indication of a problem, but they can also be used to track down stubborn spores that would otherwise evade detection. By hiring a team of experienced remediation professionals to address these issues, you can get back to business with the flood’s destruction safely in your rear-view mirror. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on flood damage.

What Is Gray Water?

4/18/2019 (Permalink)

Water Damage What Is Gray Water? Water damage on carpet in a Cary, NC commercial building

Restoration professionals refer to contaminated water that does not contain solid waste as Category Two or gray water. This water may originate from an appliance or shower overflow. Clean Category One water can also degrade into Category Two water damage if it is left standing for days before or after water pipe repair. Find out more about gray water and how to differentiate between the three categories of water damage.

Sources of Gray Water

Gray water may contain chemicals, microbes or other contaminants. There are several common sources for Category Two water damage:

  • Appliance overflows
  • Shower overflows
  • Broken aquariums
  • Degraded water

Category One water from a broken pipe can degrade to Category Two if left standing for longer than 48 hours before or after water pipe repair. Standing water can become highly contaminated Category Three water within a few days.

Gray Water Risks

Gray water does not contain solid waste like Category Three water, but may contain bacteria and other biohazards. It is important to disinfect any area flooded with contaminated water as well as building materials and contents.

Gray Water Cleanup

Water damage mitigation experts can extract gray water from a structure. Once standing water has been removed, restoration specialists can determine whether the following building materials should be torn out and replaced:

  • Carpet
  • Drywall
  • Insulation

Porous materials or contents can be difficult to disinfect and may increase bacteria or mold growth risks. After damaged materials have been removed, the affected area should be cleaned, disinfected and dried.

Gray water damage may not be as severe as damage that involves black water, but Category Two water is still contaminated. A property owner or manager should contact a plumber to clear a blockage or perform water pipe repair. A mitigation and restoration service can assess and clean up any category of water damage present at a building in Cary, NC.

The Post-Fire Cleanup Process

4/17/2019 (Permalink)

The Post-Fire Clean Up Process

Tackling the cleaning after a fire in Raleigh, NC comes with a host of new concerns: Can you restore items with smoke damage without further damaging them? Can you remove soot damage without weakening the structure of your home? Fortunately, the answer to both questions is positive: smoke cleaning and soot removal can restore many items to their pre-fire condition, though some types of restoration may require the aid of professional services.

Pre-fire Inventory

Careful documentation should be the first step of your cleanup process, but you may not be in the state of mind or have the necessary tools to compile an inventory on your own. Often, your insurance and restoration company can aid with inventories, walking you through each area of your home to compile an inventory that reflects the past and present.

Documentation methods may include

Bar coding
Digital photography
Digital video
Itemized lists

Individual Inspection

Because a fire often brings multiple types of damage, including water, soot and smoke damage, each of your belongings will need to be inspected individually during inventory to determine what is viable for restoration. Some items, such as stainless-steel cookware and glass, can be deodorized with consumer-accessible cleansers, while others, like clothes and photographs, are likely to need more specialized applications for restoration. 

Specialty Cleaning

For items that cannot be cleaned through conventional means, a content cleaning company may offer more extensive services. Ultrasonic machines can be used to deodorize nonporous items and return them to their original state, while dry cleaning can be used to remove odors from cloth items and restore your wardrobe. If you’re working with professionals, they’ll guide you through each step of the fire cleanup process and inform you which of your belongings, if any, require their specialty services. 

Returning Normalcy

Finally, although a fire can cause both physical and mental stress, it need not permanently halt your life. By smoke cleaning your belongings and removing soot and smoke damage, you’ll be one step closer to returning a sense of normalcy for your family and recovering from the fire, which is the last, but most imperative, part of the cleanup process. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on fire damage.

3 Myths About Mold Cleanup

4/12/2019 (Permalink)

Commercial 3 Myths About Mold Cleanup Our team was called in to take care of the mold and moisture removal. If you have mold, call SERVPRO!

3 Myths About Mold Cleanup Methods That May Not Only Fail But Also Make The Problem Worse

When you find mold growing on a surface in your commercial building in Raleigh, NC, your first instinct is probably to find a sturdy rag and a strong chemical to get rid of it. Unfortunately, there is often more to fungus cleanup than you may realize, especially if it covers a large area. Here are three myths about mold cleanup methods that may not only fail but also make the problem worse.

1. Bleach Kills Mold

If you use a chlorine-based solution to scrub mold off a surface, you may see a change that seems to indicate the fungus has gone away. What you don’t see, however, is what is going on beneath the surface. While the growth on top has been scattered, the water in the bleach seeps down into the item’s pores where the hyphae grow. Since water encourages mold growth, this exacerbates the issue. You are likely to see more growth on the surface within a couple of days.

2. Covering Mold Suffocates It

Many people believe that if they just caulk over the mold between restroom tiles, the problem is resolved. This method does not work. Fungus cleanup involves more than simply hiding the visible evidence. Mold can thrive even if it is covered up by paint or caulk, and it will eventually grow through the cover-up, revealing patches once again.

3. Scraping Gets Rid of Fungus

Some business owners will try to get rid of mold by scraping it off the surface where it grows. This can be problematic. You may remove the growth on the surface, but the action can release thousands of mold spores into the air, which can then spread throughout your building through your HVAC system. To prevent the spreading of spores, you want to hire certified mitigation experts to clean up mold in your building.

If you need fungus cleanup, it’s best to call in the professionals. They are trained to use techniques that stop the problem and keep it from returning.

What Makes Adjusters and Clients Agree On a Restoration Service?

3/25/2019 (Permalink)

Why SERVPRO What Makes Adjusters and Clients Agree On a Restoration Service? For restoration services in your commercial building call SERVPRO

It is important for commercial clients and insurance adjusters to come to an agreement on a restoration service. This can make it easier to settle an insurance claim in a manner that is satisfactory to all parties. Whether you are an insurance adjuster or a property owner, you should seek out a restoration service with the following features.

An Outstanding Track Record

Adjusters and clients both stand to benefit from hiring a reputable restoration service. There are several factors that make these services stand out:

  • In operation for decades
  • Satisfied customers
  • Claim and job information available

SERVPRO provides information about claims, job costs and response times to insurance agents and adjusters through the Claims Information Center. Clients can also look up reviews and testimonials to determine whether a franchise meets their standards.

Fast Response Times

An insurance adjuster and a client both have an interest in mitigating and restoring damage as quickly as possible. Services that can provide fast response times may meet this need. SERVPRO sets high corporate standards:

  • Call response in one hour
  • On-site visit within four hours
  • Verbal briefing within eight hours

These features can satisfy the demands of clients and make an estimate available to insurance representatives in a timely manner. Independent services may not be able to guarantee these times, particularly in the event of large losses caused by a disaster or storm.

Mitigation and Restoration Services

Adjusters and clients should also seek out a company that is capable of performing mitigation and restoration work. This allows for all work to be covered in a single estimate, which simplifies the insurance claim process.

These are several points on which a commercial client and insurance adjuster should agree when it comes to choosing a restoration company. Clients and adjusters can work together to make sure their needs are satisfied when selecting a service in Raleigh, NC.

Dealing With Insurance After Broken Pipes

3/15/2019 (Permalink)

Water Damage Dealing With Insurance After Broken Pipes Flooding from a broken pipe in a Wilbon,NC home

Dealing With Insurance After Broken Pipes 

After a flood in your home, your mind is probably racing with thoughts of your damaged keepsakes, furniture, and electronics. If your flooding is due to structural damage, you’ll likely have to fix a broken pipe or two as well. Follow these three tips to make dealing with insurance, home repair, and safety after this overwhelming experience easier.

1. Contact Your Insurance Provider

The repair and claims process will likely be a long and tedious one, so it’s essential to understand the details of your insurance coverage as soon as possible. When you do that, you’re better prepared with information that will help the process run more efficiently.

2. Reach Out to Professionals

While dealing with insurance, you still have a home to repair. There are several emergency steps that you can and should take on your own after a flood. They include tasks such as the following:

  • Wipe away water from wood furniture to minimize swelling.
  • Pick up loose items from the floor; they may be able to be dried and saved.
  • Move upholstery and cushions from furniture to let them dry.

Besides these actions, your next step should be to contact water damage repair specialists in Wilbon, NC, to handle larger issues in the safest, most efficient way possible. Additionally, these specialists can work with your insurance to make the coverage process easier for you.

3. Put Safety First

During this stressful time, it’s important not to neglect your personal safety. Remember to keep your distance from electronics — don’t attempt to use them, even if they seem functional. Another thing to remember is not to use ceiling fixtures, and to stay out of rooms with sagging ceilings.

A flood in your home is an incredibly stressful experience, but by following the above steps you’ll be on your way to getting everything back in tip-top shape.

What To Do If Your Paintings Have Mold Damage

3/7/2019 (Permalink)

Whether it is a priceless classic or a sentimental piece of art, discovering that your painting has started to grow mold can create many concerns. You may wonder if there is anything to be done.

Can Mold Cleaning Really Help in This Case?

Here are the answers to a few questions that you might have concerning mold and artwork.

1. Why Do Paintings Develop Mold?
Because they are created on porous surfaces such as paper and canvas, it is easy for paintings to trap moisture. When this happens, mold damage can occur. Mold spores grow and spread quickly in moist areas, so if your painting has gotten wet, whether it is from a small spill or severe storm damage to your New Hill, NC, home, it might be at risk.

2. Are They Beyond Repair?
You might assume that, because it is a delicate product, mold remediation is not possible for your damaged painting. This is not the case. Professional mold removal specialists can clean paper documents, photographs and paintings to restore them to their previous condition.

3. What Can Be Done?
If your item has been damaged by water and has grown mold as a result, you can have mold cleaning done by a professional service. They will make sure that the painting is properly dried and will remove any visible mold before sanitizing the item to prevent mold from returning. Once they are finished, you may not be able to tell that the painting was damaged at all.

While any damage to your property can be upsetting, it can be especially so if the items affected are of high value, whether it is sentimental or monetary. However, in many cases, mold cleaning is effective and can be enough to save the item. If your home has suffered water damage and your paintings have begun to grow mold, using a professional mold remediation service can leave them looking good as new.

Trust SERVPRO and Its Fire Restoration Process

2/18/2019 (Permalink)

Why SERVPRO Trust SERVPRO and Its Fire Restoration Process For your fire restoration needs, trust SERVPRO

If a fire starts in your Fuquay- Varina, NC, home, you know it’s vital to get out safely and call the fire department as soon as possible. If the fire was extensive and ruined or damaged parts of the structure or your belongings, you need an experienced fire restoration team to help. The best companies have qualified professionals who will follow thorough steps to help ensure you get back on your feet soon.

Tried and True Steps

There are many benefits to enlisting the talents of a fire cleanup company. When you get SERVPRO on the case, you can have confidence that the employees will follow the most effective process to salvage or replace those items the fire affected. These key steps are as follows:

  • Inspect and evaluate
  • Tear out, tarp and board
  • Clean and sanitize
  • Replace, if necessary

Inspection

The first thing the team will do is complete a thorough, meticulous inspection to assess the extent of the damage. Technicians will come up with a plan of attack based on how much of the home suffered damage, what portions of the home and what items need attention, and what they can salvage and what they must replace using rebuilding services.

Tear-Out and Boarding Process

If fire and smoke completely ruined areas beyond repair, the team will remove these items to prevent further problems. Company representatives will also mitigate holes and gaps in the roof or walls by boarding up and tarping the problematic places.

Cleaning and Sanitizing

Smoke damage can make fire restoration difficult, but SERVPRO has the necessary equipment and methods to clean just about anything, including electronics. The team will do its part to make your home livable once more.

Restoration

In a fire rebuild, SERVPRO will repair and restore drywall, flooring, roofs and other places that the fire ruined. The team will replace items as a last resort.

For your fire restoration needs, trust SERVPRO. The team has what it takes to ensure a successful repair and rebuild of your home.

What’s In Flood Water?

2/13/2019 (Permalink)

Storm Damage What’s In Flood Water? Flood water contains bacteria

What’s In Flood Water?

Water damage is classified into three categories. Category One water is clean. Category Two water, or gray water, is contaminated, but does not contain solid waste. Category Three water, or black water, is severely contaminated. This water originates from a flood or sewer backup. Find out more about why it is necessary to disinfect any building materials and contents exposed to flooding.

Contaminants

Category Three water may contain a variety of contaminants. When flooding occurs, surface water may carry any of the following contents:

  • Bacteria
  • Chemicals
  • Hazardous waste
  • Heavy metals
  • Sewage

When a body of surface water overflows or heavy rain accumulates, this water may mingle with overflow from sewer mains. Water accumulates more contaminants as it flows. For this reason, it is important to extract standing water before cleaning and disinfecting any parts of a commercial structure exposed to this type of water damage.

Protective Equipment

Building occupants should take measures to limit exposure to contaminated water. It may be helpful to keep the following personal protective items on site:

  • Goggles or safety glasses
  • Heavy work gloves
  • Hip waders
  • Watertight boots with electrical insulation

All of these pieces of equipment can be useful if a building occupant needs to move through flood water for any reason. Individuals should factor in the depth and speed of the water when deciding whether to cross.

Cleanup Procedures

There are several stages to cleaning up flooding. A commercial restoration company will extract black water with a pump or other specialized equipment. It may be necessary to tear out damaged building materials. Afterwards, the area should be cleaned, disinfected and dried. Once the area is totally dry, restoration can proceed.

It is important to exercise caution during flooding in Holly Springs, NC. The owner of a commercial building should contact mitigation and restoration professionals as soon as possible to start the water damage cleanup process.

How To Remove Smoke Odor From Your Home After a Fire

2/5/2019 (Permalink)

Fire Damage How To Remove Smoke Odor From Your Home After a Fire Ozone generators are used for removing smoke odor

How To Remove Smoke Odor From Your Home After a Fire

If you have had a fire in your Morrisville, NC home, then it is likely you will have some smoke damage along with the fire damage. Because the smell of smoke can linger in your home long after a fire, you should hire a fire remediation company to help remove any odors. Here are some things that can help get rid of the smell.

1. Cleaning Your Belongings
An important step in smoke cleaning is to wash any smaller items that might be holding odor. This can include clothing or soft objects such as stuffed animals. You can have these items professionally cleaned and restored to their pre-fire condition.

2. Using Air Filtration Systems
While smoke particles can enter your belongings and make them smell, they can also linger in the air. Using an air filtration system for smoke cleaning can remove these particles and make the air in your home fresh again. These systems pull air through filters that catch impurities, including smoke particles, removing the odor from the air.

3. Using Thermal Foggers
Because smoke particles are small and can embed themselves into your home, a filtration system likely won’t be enough to completely remove the smoke odor. In this case, a thermal fogger can help. It uses a deodorizing treatment to counteract the scent of the smoke. Small particles of the treatment are created using heat and pressure which allows it to enter the same spaces as the smoke particles to effectively remove the odor.

4. Using Ozone Machines
Another piece of equipment used in smoke cleaning is the ozone machine. As its name suggests, this machine produces ozone to remove smoke odor. Ozone has three oxygen molecules, one of which can detach and alter the composition of other substances, allowing it to neutralize the smoke particles in your home.

While smoke damage can be a frustrating problem, a professional fire damage repair specialist will have the necessary equipment to remove the odor from your home.

5 Effective Bathroom Mold Prevention Tips Every Home Owner Should Know

1/25/2019 (Permalink)

Mold Remediation 5 Effective Bathroom Mold Prevention Tips Every Home Owner Should Know Bathrooms with a shower should be properly ventilated to prevent mold growth due to humidity

Check Out These Five Great Tips!

Mold loves to grow in the most wet, humid places in your home, which makes it no surprise that bathrooms often serve as a breeding ground to various kinds of bathroom mildew and mold. Dealing with a serious mold issue in Apex, NC, is certainly the last thing you want to have to deal with. To keep every part of your bathroom mold-free, check out these five great tips!

1. Keep It Ventilated

Often a humidity issue in a bathroom is due to a lack of ventilation. Make sure to turn on the exhaust fan every time you shower and let it continue to run until all the steam is gone. Keep the door open after you leave as well, and open the window if you have one.

2. Clean Up Excess Water

Leaving puddles of water on the floor or dripping down the tub walls is a great way to invite bathroom mildew into your home. If you want to avoid having to call a mold remediation specialist, mop up puddles and use a squeegee to remove excess water from tiles.

3. Let in the Light

Mold thrives in dark environments, so go ahead and let in the light! If you have a window in the room, keep the blinds open and consider leaving on the bathroom light for a bit longer after you shower.

4. Keep It Clean

Clean your bathroom often to discourage the growth of mold. Take special care when cleaning the shower and replace shower curtains and washing sponges often.

5. Reseal Grout Lines

Grout is porous and soaks up a lot of moisture. Make sure to reseal grout lines at least once a year and deep clean them regularly.

While it is easy to forget to take good care of your bathroom every time you take a hot, steamy shower, following these tips will save you time and effort by keeping your home clean of bathroom mildew!

How Long Do Supply Lines Last?

1/18/2019 (Permalink)

Water Damage How Long Do Supply Lines Last? Stainless steal supply line vs PVC supply line

Supply line damage is one of the most common bathroom leak causes. Homeowners should select line materials based on the distance of the run and other installation requirements. Learn about the lifespans of four popular supply line materials as well as the risk of a supply line leak.

Braided Stainless Steel

Braided stainless steel supply lines can be easier and faster to install than rigid lines. These lines stand out for several reasons:

  • Durability
  • Ideal for short runs
  • No crimping or kinking

Steel braided lines may be covered by one-year to five-year warranties. Some manufacturers may offer longer warranties.

Copper

Copper is a top-of-the-line material. Several styles are available, such as chromed, flexible, or rigid lines. Copper pipes have many desirable qualities:

  • Bendability to minimize joints
  • Corrosion resistance
  • Durability and recyclability

Solid copper pipes can withstand most supply line damage. These lines are also up to three times more expensive than plastic alternatives. Copper lines are backed by a 50-year manufacturer's warranty.

CPVC

Chlorinated polyvinyl chloride piping is relatively new to the market. CPVC is considerably less expensive than copper, but it is also brittle. A broken or degraded line can cause a major bathroom leak. This material does not corrode, pit, or scale, and can safely supply acidic water. Some manufacturers offer a 10-year warranty.

PEX

Crosslink Polyethylene is flexible and can be combined with other pipe materials with the right adapters. PEX lines require fewer fittings, which may reduce the likelihood of a supply line leak. This material also expands, which may prevent bursts. PEX lines have a 50-year average lifespan for plumbing uses, and most manufacturers provide 25-year warranties.

Homeowners should consider the look they want for visible supply lines as well as the properties and lifespan of materials. If you experience supply line damage at a residence in Cary, NC, contact a mitigation and restoration company.

The 6 Roles To Assign for Your Office Fire Escape Plan

1/12/2019 (Permalink)

Commercial The 6 Roles To Assign for Your Office Fire Escape Plan Every commercial business in Raleigh, NC should have a first aid kit grabber

Emergency Escape Plan For a Commercial Business

Unless you are a firefighter, odds are that you rarely think about what to do in the event of a fire at work. Alas, creating and practicing a fire escape plan is a terrific way to ensure a sense of security and unity among staff members. There are several roles to consider when creating an emergency escape plan for a commercial business:

1. Door Shutters
Shutters should be responsible for closing interior doors on their way out of a burning building. This helps to slow the spread of flames and indicates to others when rooms are empty.

2. Space Checkers
A select few may visually sweep hallways or less-crowded work spaces along their escape route to ensure that all coworkers are moving. This assignment would include checking break rooms or bathrooms for stragglers.

3. Progress Reporters
Administrators may be responsible for communicating progress across the building as a fire escape plan is unfolding. Walkie-talkies can help ensure that route adjustments, injuries or obstacles are reported in an effective way.

4. First-Aid-Kit Grabbers
Select employees may be in charge of retrieving first aid kits during their escape. Once outside, they can offer help to injured parties while waiting for emergency services to arrive.

5. Attendance Takers
Managers should take roll call outside, noting any people still missing or badly hurt. Walkie-talkies can help locate missing people if they managed to escape at another exit point.

6. 9-1-1 Caller
Most importantly, a point person should be in charge of dialing 9-1-1 as soon as possible. This ensures that the task isn’t overlooked or presumed finished during the excitement.

After everyone is safe from the blaze, there will be time to consider what happens next. Some emergencies require trauma therapists in the weeks that follow. Others require that a fire damage assessment be performed for insurance purposes. As the aftermath evolves, you will be thankful for the immediate precautions handled in your emergency plan.

Safety is one of the most important gifts a person can receive at work. When fire escape plan roles are assigned, communicated and practiced, employees across Raleigh, NC, can feel more confident in the workplace.

The Fire Restoration Process

12/23/2018 (Permalink)

Fire Damage The Fire Restoration Process Fire damage in a Cary,NC home

The Fire Restoration Process

After you've had a fire in your Cary, NC, home, the harm to the structure as well as the soot and smoke damage can seem overwhelming. That's why it's important to call a fire restoration company as soon as possible for damage cleaning and repair. They have the experience, know-how and equipment to efficiently take care of the problem. Following the steps outlined below, they can work to get your life back to normal as soon as possible.

1. Initial Services

Once contacted, the restoration experts will come out to do any needed emergency repairs. Exposed areas can be boarded up, any pooled water from fire hoses removed, and security fencing installed.

2. Assessing the Damage

As soon as the emergency repairs are completed, the fire restoration technicians can take a close look at the situation. They check to see what structural damage has occurred, and examine any smoke or water damage to know how to best address the problem.

3. The Cleanup Process

Once the correct course of action is determined, the restoration team begins the cleanup phase. If there is water damage, the affected areas are thoroughly dried out and sanitized. Smoke damage is addressed using specialized equipment and techniques. Anything too damaged to be salvaged is removed from the structure.

4. Repairs and Restoration

At this point, any structural repairs can take place. Holes in the walls or roof are fixed, broken pipes are mended and leaks from water tanks sealed. After the structural repairs are completed, the final restoration process begins. Wallpapering, carpet replacement and painting are done during this phase.

5. Preventative Consultation

After the work is completed, the restoration specialists may want to consult with you concerning measures you can take to prevent fires in the future. This can include things like installing an alert system or storing materials more safely.

Hopefully, this outline gives you a good idea of what's involved in the fire restoration process. Calling a restoration expert right away is essential after you've had a fire in your home, both for your peace of mind and for getting your property back to normal quickly.

When Your Toilet Floods, Act Quickly

12/23/2018 (Permalink)

Commercial When Your Toilet Floods, Act Quickly Contact a commercial building restoration service in Apex,NC to safely clean up contaminated water

Use the Following Steps as A Guide

There is nothing worse than when you need to use the bathroom only to step through the door and see that there is water pooling on the floor. Sewer damage can strike at any time, causing substantial amounts of both superficial and structural damage. The key to dealing with a flooded toilet is acting quickly and knowing the right steps to take to deal with the situation effectively. If your building in Apex, NC, is flooded, use the following steps as a guide.

1. Turn Off the Water

The first and most important step will be to stop the flow of water. This can be achieved in two ways. The first is to lift and secure the float inside the toilet to stop the tank from refilling and causing further flooding. The second step is to shut off the water valve, stopping the water at the source.

2. Stay Safe

Sewer damage can be classed as an emergency and should be dealt with by a sewage company, as the overflowing water can contain harmful bacteria. Take measures to avoid contact with any contaminated water; this can include wearing rubber gloves and boots. You also want to be wary of any structural damage that may have occurred. If the water has flooded through multiple floors, the structure may be unsafe. When mixed, water and electricity create another hazard, and this must be taken into account before entering the flooded area.

3. Call a Professional

When there is structural damage and potential bacteria from flooding, it is best to bring in the professionals. Commercial building restoration services can provide all the equipment and skill necessary to safely clean up contaminated water and remove and repair damaged walls and floors. Industrial fans may be used to make sure that all areas are thoroughly dried before being disinfected and ready for repairs take place.

Flooding can be a major inconvenience, but by following these steps, the hindrances caused by sewer damage can be dealt with quickly and effectively. Having the knowledge to act quickly can minimize the damages caused by a flood.

Does Filing an Insurance Claim Raise Your Rates?

12/23/2018 (Permalink)

Water Damage Does Filing an Insurance Claim Raise Your Rates? Flooding from water loss in Raleigh, NC

Homeowners considering whether to file an insurance claim may be concerned about rate hikes. In general, filing claims is likely to result in higher rates. Find out more about why this is the case and a few possible exceptions.

Number of Claims

The number of claims a homeowner files will impact their insurance rates. It is usually the case that:

  • The more claims that are filed, the higher the rates
  • Some types of claims may result in higher rates or policy changes
  • Too many claims may result in policy termination

A policyholder should consider whether filing an insurance claim for minor damage is worth raised rates or changes in coverage.

The Type of Claims

Rates will generally rise whether the losses claimed are partial or total. Factor in the following considerations:

  • If the policyholder is at fault, rates are very likely to rise
  • If the policyholder is not at fault, rates may or may not rise
  • Some types of claims may raise rates and cause policy cancellation

Certain claims, including water damage or mold, may be more likely to result in significant rate hikes or policy changes. A separate flood insurance policy is necessary to cover a home flood.

The Insurance Provider

Some insurers are more forgiving of certain types of claims. Inquire about an insurer's rules regarding:

  • Forgiveness or limitations
  • Rate increases
  • Reporting consultation for potential claims

A homeowner should be aware of policy terms and insurer practices. This information may increase the likelihood that coverage will offset damage cleanup and restoration costs.

A homeowner may want to set aside money in a savings account. Lower insurance rates by raising the deductible to match this amount. The homeowner can use these funds to cover minor damage instead of filing an insurance claim. If a residence sustains damage, obtain an estimate from a mitigation and restoration company in Raleigh, NC.

What To Do If Mold Is Growing In an Apartment

11/29/2018 (Permalink)

Why SERVPRO What To Do If Mold Is Growing In an Apartment Crawlspace mold in Morrisville,NC

Three Mold Cleanup Measures 

Mold can quickly spread throughout an apartment complex. If a tenant or facility manager reports that mold is present, it is necessary act quickly to protect residents and contain the problem. Apartment owners should take these three mold cleanup measures to resolve a mold contamination issue as quickly as possible.

1. Schedule a Mold Test or Inspection

As soon as a tenant or facilities manager reports seeing visible mold or smelling a moldy odor, a property owner should promptly schedule an inspection. Once he or she determines whether mold is present and the extent of the problem, the owner can schedule remediation. In general, tenants are responsible for the contents of their unit, and owners are responsible for the structure.

2. Make a Plan for Remediation

Depending on where mold is growing and how extensive the problem is, mold cleanup may be required in one or several units. If mold is growing between walls or in a centralized HVAC system, more extensive remediation may be necessary. If mold has not spread throughout the building, it is important to encourage tenants to prevent mold growth by keeping apartments clean and dry.

3. Determine How to Accommodate Tenants

Tenants living in areas affected by mold may need to move into uncontaminated units. It is important that they take measures to prevent the spread of mold spores from contaminated apartments to uncontaminated apartments, and that the new residence has equipment, such as a dehumidifier, that can discourage mold growth.

Depending on the extent of the mold problem and where mold is growing, it may also be necessary to take measures to contain the problem with either simple containment or more advanced measures such as a negative air chamber and decontamination chamber. Mold cleanup experts can suggest the best ways to limit the severity of mold contamination in an apartment complex in Morrisville, NC.

Actions to Avoid After a Storm

11/21/2018 (Permalink)

Why SERVPRO Actions to Avoid After a Storm Mold damage caused by a moisture issue in a Raleigh,NC basement

Three Activities to Avoid When Dealing With Flood Water Inside Your House

Do you know what to do with a flooded home after a Raleigh, NC, storm? If not, you may accidentally participate in some dangerous activities that you think are completely safe.
Here are three activities that are some of the most important to avoid when dealing with flood water inside your house.

1. Walking Through Standing Water

If standing water is present in your home, avoid wading through it. This could be a very dangerous step to take due to possible contamination. Let water damage professionals help you because it is often better to delay the cleanup process than to risk your safety.

2. Cleaning Mold Yourself

If you find a lot of mold in your wet home, you may want to leave and wait for the remediation specialists to arrive. Don’t attempt to clean up a moldy area that you are not knowledgeable about, as you may do more harm than good to your home’s structure. A specialist can have a better idea of what to do in your particular situation.

3. Ditching Protective Gear

Wild animals and contaminated flood water are just two hazards that you may want to consider before entering your home. If you are not wearing heavy-duty gloves and sturdy rubber boots, reconsider going inside. Once again, if you are not confident about the safety of the situation, it can be best to wait for the help of trained technicians.

It can be difficult to stand by and do nothing when your home may be at stake, but you owe it to yourself to use sound judgment and not make any hasty decisions that can be dangerous for you or your home. Flood water can be complicated, and the emotional aftermath of a storm often makes it even more so. Using calm logic by avoiding the actions above can help you stay safe during, and after, a flood.

What to Include in a Fire Contingency Plan for your Business

11/21/2018 (Permalink)

Why SERVPRO What to Include in a Fire Contingency Plan for your Business Including fire alarms in your Cary,NC business can help you and your employees in a situation

Many Plans Contain the Following

Many business owners in Cary, NC, have included a contingency plan in their safety operations and employee handbooks. These plans can not only help save lives in the event of an emergency, but may also contain important information a company may need quick access to. 


1. Locations of Alarms and Extinguishers

One important thing to include in your plan is the location of all alarms and fire extinguishers. This can help ensure that your employees know where these important tools are if they ever need them.

2. Escape Route and Meeting Places

An essential part of any evacuation plan is the locations of exits and a meeting place. There should be at least two possible escape routes from every point in the building, in case one is blocked, and all employees should know to gather at the designated location. The meeting place should be in a safe area outside the building.

3. Who Can Access Medical Information and Emergency Contacts

One thing many people don’t consider including in their contingency plan is who keeps track of the emergency contact or medical information needed for their employees. While the information itself should be kept private, you may want to state which staff members should be contacted if access is necessary. For example the head of HR or a department manager.

4. After Fire Procedures and Cleanup Information

In addition to emergency procedures you may want to include some information for what to do afterward. This can include insurance information or the number for a fire damage restoration service that can help with cleanup.

Including this information in a company’s contingency plan can help ensure that everyone knows the safety procedures before an emergency takes place. Including emergency information is also a good way to keep it easily accessible. These things can both save time and keep everyone safe.

Understanding Key Smoke Detector Distinctions

10/24/2018 (Permalink)

Fire Damage Understanding Key Smoke Detector Distinctions A smoke detector is an essential fire safety device for every home in New Hill,NC

A smoke detector is an essential fire safety device for every home in New Hill, NC. Like most other items, your home’s smoke alarm does not have in infinite lifespan and should be replaced approximately every 8 – 10 years. When it’s time to purchase a new device, it’s important to understand key differences so that you select the best model for your home.

Smoke detectors can sense smoke using two distinct methods. Because of design variations, each system also responds best to different forms of fire.

1. Photoelectric Devices

A photoelectric device uses light beams. When smoke reaches the detector, it scatters light. The disturbed light hits the unit’s sensor, triggering the alarm.

Not all fires burn in the same manner. Because of its design, a photoelectric detector works best in smoldering fires that produce a significant amount of noxious smoke, such as electrical fires.

2. Ionization Detector

Ionization is another detection method utilized in some smoke alarm models. Instead of a light, this method uses ions, or electrically charged particles. Ionization models are well suited for fast-flaming fires sparked by ignited wood, paper or flammable liquids.

3. Dual-Sensor

Every home is potentially susceptible to both smoldering and fast-flame fires. To help ensure your family’s safety, you may want to consider purchasing an efficient dual-sensor device that contains both detection methods.

4. Units That Detect Both Smoke and Carbon Monoxide

Carbon monoxide is a deadly, odorless gas that may seep into your home because of faulty appliances or gas leaks. If your home uses a gas stove, furnace or water heater, you should own a carbon monoxide detector. Some smoke detectors also contain carbon monoxide detection technology, making them an ideal choice for gas-energized homes.

Because of their ability to efficiently detect multiple types of fires, fire safety professionals often recommend dual-sensor smoke alarm models. However, every functioning detector is a potentially life-saving tool. Although it cannot eliminate the risk of your home sustaining extensive fire damage, a functioning detector can provide peace of mind that your family will be promptly alerted of danger in the event of a fire.

What to do When Sewer Backup Threatens Your Business Property

10/17/2018 (Permalink)

Commercial What to do When Sewer Backup Threatens Your Business Property Flooding from sewer backup can cause problems in your Raleigh,NC business

If your business is located in Raleigh, NC, it may be at risk for flooding and sewer backup during the next storm. Knowing what preventive measures to take, and what to do if your business does flood, can help you in the event flooding does occur.

Reasons Backup Occurs

There are a number of factors that can play into sewer backup. These may include:

  • Excessive storm and rain water which can cause overflow
  • Recent construction that changes the landscape and redirects water into the sewer
  • Fresh pavement with a new drainage grade can change the runoff flow
  • Failure to regularly clean a septic system can cause backup

If you think there’s a chance your business might face sewer backup with the next storm, it’s best to take preventative measures.

Take Preventive Measures

Flood water is classified as black water because some of it can come from contaminated sources such as a sewer. This means clean up can require extra sanitation steps. Taking preventive measures beforehand may help mitigate the damage. Ensure than trap plugs are clean, snug and secure as these can filter debris that may back up in your pips. Some buildings may also qualify for a backwater check valve.

Conduct Cleanup as Quickly as Possible

In the event you do find flooding it’s best to take care of the cleanup process as quickly as possible. Remember to turn off the electricity to the flooded area before entering. Remove items from the flooded area and be sure to clean and dry them. Because flood water is classified as black water, everything should be sanitized as well. You will also need to clean, dry and sanitize the flooded area after the water has been removed. A professional service may also be able to help.

Flooding from sewer backup can cause a number of problems for your business. This is why it’s important to take preventive measures beforehand. If excessive rain water does lead to sewer flooding at your business, knowing what to do beforehand can help save valuable time.

What To Do When Water Gets In Your Crawlspace

10/10/2018 (Permalink)

Water Damage What To Do When Water Gets In Your Crawlspace Water damage on a crawlspace in Cary,NC

Water in a crawlspace can come from a variety of sources. Some of these causes are preventable, whereas others call for quick action to eliminate standing water caused by flooding. Here are three methods for fixing a wet crawl space and preventing the issue from recurring.

1. Identify the Source

A crawlspace may flood for a variety of reasons. Conditions brought about by overflowing surface or subterranean water can be difficult to prevent, but should be cleaned up as soon as possible. Grading problems, clogged gutters, and improperly installed downspouts can also lead to crawlspace and foundation issues. A broken water line or sewer backup can also cause water to collect in a crawlspace.

2. Pump Out Water And Dry

Residential water damage restoration services have all of the expertise and equipment needed to quickly restore a wet crawl space. Professionals rely on pumps to get rid of water and blowers and dehumidifiers to speed drying. This equipment can limit the extent of damage and mitigate mold.

3. Fix the Cause

You may be able to prevent water from collecting in a crawlspace by adjusting the grading of your landscaping and carefully monitoring watering in beds near the foundation of your home. Clear your gutters and make sure that downspouts direct water away from the foundation and have a two-foot splash block. Have plumbing regularly inspected to prevent pipe breaks and take measures to prevent bursts due to freezing temperatures by heating your home and allowing a faucet to drip.

Mold may have already started to develop if water has been standing or moisture has lingered in your crawlspace for 24 to 72 hours or longer. Conditions in a wet crawl space are ideal for mold growth. You may want to hire a water damage restoration service with certified mold prevention, testing, and mitigation experts on staff in Cary, NC.

Five Things To Know To Be Prepared for a Flood

7/20/2018 (Permalink)

Storm Damage Five Things To Know To Be Prepared for a Flood By following these five flood safety tips, you should be able to stay calm and make the best decisions in an emergency.

Are you prepared for a flood in Cary, NC? This preparation advice may not include conventional flood safety tips, but one of the biggest dangers in any emergency can be panic. With a few simple safety tips, you can mitigate that risk.

1. Know Your Home

Be sure you know what parts of your home may be vulnerable to flooding, such as a basement, and what you can do to mitigate the risk. Keep valuables on higher levels if possible, or make sure you have a place to move them when a storm is approaching.

2. Know the Risk

Is a flood likely in Cary, NC? Do some research to understand the likelihood of a flood in your area and what type of flooding to expect. Different types of floods may carry different risks for your home and family.

3. Know Where To Go

Check with your town or surrounding communities to find out where storm shelters are usually set up. Once you know the locations of the shelters, practice safe evacuation routes so you know how to get there. One of the most important flood safety tips is knowing how to travel during a flood, including never walking or driving through flood waters and avoiding bridges over swollen waterways.

4. Know What To Bring

Make a list of valuables, documents and other important items such as medicine that you would need to bring in the event of an evacuation. Store important items and documents you don’t plan to bring in a watertight container on an upper level if possible.

5. Know What To Do Next

Research proper cleanup techniques and safety precautions for when you are able to return to your home. Find the number of a remediation specialist to assist with proper cleanup, and contact the company as soon as possible.

By following these five flood safety tips, you should be able to stay calm and make the best decisions for your family and your property in an emergency. Proper preparation can go a long way toward reducing risk and easing recovery when disaster strikes. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

How To Rid Your Home of Cigarette Stench

7/19/2018 (Permalink)

Fire Damage How To Rid Your Home of Cigarette Stench No matter how long it takes, an ozone machine can help remove the stench of cigarettes in your home.

Cigarette smoke can be one of the hardest smells to get rid of in your home. Professional remediation experts in Cary, NC, can apply home deodorization techniques that eliminate odors and leave your home smelling fresh. The process of using an ozone generator can be time-consuming, but it's fairly straightforward, and having a home free of cigarette stench is well worth the time it takes.

1. Isolate Area

The deodorization process is most effective when the ozone particles created by the generator are forced into a specific area. The technicians, therefore, will probably start the process by closing off the area that is to be treated.

2. Place Ozone Generator in Area

An ozone machine can be left in the area where the smell of cigarette smoke is the strongest during home deodorization. Once it is turned on, the machine starts to create ozone particles and releases them into the air. These particles neutralize the stale odors in much the same way that ozone created by a storm refreshes the air.

3. Leave Machine Running

After the machine is turned on, technicians can leave the area while it keeps running. Depending on how concentrated the odor is, the machine may need to run for a long time to eliminate the smells in the room. The amount of time it takes is usually proportional to the number of time cigarettes were smoked in the area. A high concentration caused by years of smoking may take days to resolve, whereas the odors lingering from the previous night's party may only take an hour or two.

If the ozone treatment is insufficient during the first round, technicians may have to repeat it until all the cigarette odor is gone. If the problem is more widespread, leaving the HVAC fan on can help the home deodorization process by spreading the neutralizing ozone throughout the house. No matter how long it takes, an ozone machine can help remove the stench of cigarettes in your home. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

How To Avoid Mold Buildup

7/14/2018 (Permalink)

Commercial How To Avoid Mold Buildup Mold is not an issue you can afford to let get out of hand.

An unmistakable musty smell normally associated with basements and attics permeates a building. A stain on the floor lingers even after carpet cleaning. Both are unpleasant and provide a poor impression, especially if it is in a high-traffic area where customers enter. These smells and stains are often signs of mold problems. To avoid mold and its negative effects on a building in Cary, NC, including unpleasant odors and structural damage, consider the following.

How To Recognize the Presence of Mold

Remember that mold is natural, and it occurs everywhere; however, the over-abundance of mold in buildings can have both unpleasant and damaging effects, so it needs to be controlled. Look for these signs:

• A lingering musty, damp smell inside the building
• Stains on the ceiling and floor that are difficult to remove
• Overly saturated indoor air
• Positive results with a testing kits for mold presence

Why Water Leads to It

The presence of water in any form encourages mold growth. Some common situations involving water that increase mold presence in buildings include insufficient or delayed maintenance, poorly vented or unvented appliances, improper carpet cleaning, flooding, storm damage, water getting into or under the building because of landscaping or faulty gutters, overly saturated air in basement area, and roof leaks.

What To Do About It

If you discover it in your building, mold remediation and containment can be critical. Indoor mold growth can be controlled by controlling moisture. This often begins with shutting off and cleaning the HVAC system to prevent further spread of mold spores inside the building.

How To Help Prevent It

Preventing mold growth can begin with simple steps, including minimizing moisture, maximizing air flow, and regularly cleaning the facility. This includes commercial-level carpet cleaning and air duct cleaning. This is often much more effective when done by professional commercial cleaning and mold control providers.

Mold is not an issue you can afford to let get out of hand. To help contain and prevent mold problems in your commercial building, act quickly to minimize damage and ensure effective cleanup. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/. 

Tips To Tame a Leaky Toilet

6/22/2018 (Permalink)

Water Damage Tips To Tame a Leaky Toilet Repairing a leaking toilet may seem easy, but water damage caused by the leak can be more extensive.

As a homeowner in Cary, NC, nothing can be more frustrating than a leaking toilet. Finding water at the base of your toilet every time you flush is no laughing matter. Left unrepaired, even the smallest leak can lead to water damage.

Tighten the Bolts

The plumbing connecting your toilet to the floor is the most likely cause of the leak. This consists of a metal flange and a wax seal pressed together by bolts at the toilet’s base. Tightening those bolts may fix the seal and stop your bathroom leak. Alternate between each bolt until your toilet is again firmly secured to the floor, being careful not to overtighten and cause damage to the fixture.

Replace the Seal

If there is still water seeping from the base, then the wax seal or metal flange might be at fault. You can contact a plumber to handle the repair or attempt to fix the leaking toilet yourself following these steps:

1. Turn off the water running to your toilet, remove the tank’s water supply, and flush to drain the tank and bowl.
2. Remove bolts and lift the unit by the bowl, setting it aside, and look for water damage.
3. Scrape away the old wax seal, checking the flange for cracks or breakage.
4. Install a new wax seal (and metal strap if needed) and lower the toilet back into position.
5. Tighten the bolts firmly to ensure a good seal, and reattach the water supply.

Check the Flange

While replacing the wax seal, see if the metal flange is damaged; if that is the case, it needs replacement. Place a rag into the sewer pipe to prevent gases from entering your home, and remove the old flange. Bring it with you when purchasing a new one to ensure it’s the proper size and type for your toilet. Remember to remove the rag before replacing the bowl.

Repairing a leaking toilet may seem easy, but water damage caused by the leak can be more extensive. Call a local professional in Cary, NC, to assess the situation and prevent further, more costly damage down the road. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

Common Steps of Sewage Cleanup

6/20/2018 (Permalink)

Commercial Common Steps of Sewage Cleanup The sewer cleanup process can be a large ordeal.

When you own a commercial building in Cary, NC,  you have to be ready to handle all sorts of disasters. Whether your renters are late on their payments or you have to repair major storm damage, the brunt of the work is in your hands. If your toilets back up, you may have to initiate a sewer cleanup. Even if you're trusting a commercial water restoration professional, it can be helpful to know the common steps of this cleanup process.

1. Get an inspection. Responding quickly to a sewer backup is a necessity. You should have a plumber and a cleanup specialist come in to inspect the backup to better understand the extent of the damage and the types of contamination you're dealing with.
2. Call your insurance company. Depending on the coverage you have, your insurance may pay for the cleanup. You need to call your provider to figure out if they'll help or if you'll be responsible for all of the fees.
3. Remove content. Whether the furnishings and flooring can be salvaged or not, you need to remove them from the space. This allows you to dry out the items and clean them. It also gives you more space to clean the commercial area.
4. Use confinement techniques. Closing doors, using plastic to seal off entryways, turning off the HVAC and using negative air can help keep the sewage contaminants in a single part of your commercial building. If you skip this part of the sewer cleanup process, you may have to clean a larger portion of your building.
5. Replace damaged building materials. When you have a flooded toilet, some of your building materials may have gotten destroyed. If you had to remove drywall, insulation or other materials, you need to replace and repair them.

The sewer cleanup process can be a large ordeal. You have to make sure your commercial space has been properly cleaned and the contaminants removed, so you can return to business as normal. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

Important Items in a First Aid Kit

6/15/2018 (Permalink)

First aid kits, or emergency kits, are too important to leave to the last minute. Every business in Cary, NC, should have one ready to go at all times. Because the nature of emergencies is that they happen suddenly, make sure your business is prepared by having at least one first aid kit set up in advance.

What To Include

Having an emergency kit handy is important, but it’s what goes in it that matters most. Below is a list of the minimum items you should have in your kit at all times for a team of two to three people. Check the list against your supplies to make sure you’re ready to go.

Medical items to keep in a first aid kit include the following:

• Gloves
• Adhesive bandages: box of Band-Aids; at least two triangular bandages
• Gauze pads: small – 4 x 4 inches; large – 8 x 10 inches
• Roll of gauze bandages – 2-inch width
• Equipment for resuscitation
• Splint
• Sealed towelettes to clean wounds

There are other necessary items to include as well:

• Scissors
• Tweezers
• Blanket: minimum of one
• At least two elastic wraps
• Adhesive tape

The list above is intended only for small teams, so if your team is larger, plan accordingly. It is wise to have more than one kit in a business just to be safe. Make sure you also have instructions for contacting additional emergency assistance, such as an ambulance, inside the kit, as it could be necessary.

Where To Keep It

The emergency kit should be accessible at all times by all employees. Keeping employees informed about its location can make any emergency more manageable for everyone involved.

A first aid kit isn’t just a means of protecting your company; it’s also a way to protect your employees. Don’t let an emergency catch you off guard – be sure to call a professional emergency kit service in Cary, NC, to help you prepare.

Is It Possible to Get Rid of Mold Odor After Water Damage?

5/14/2018 (Permalink)

Water Damage Is It Possible to Get Rid of Mold Odor After Water Damage? Even after dealing with a mold infestation in your Cary, NC, home, mold remediation may not have been enough to get rid of that mold smell.

Even after dealing with a mold infestation in your Cary, NC, home, mold remediation may not have been enough to get rid of that mold smell. That smell is pervasive and often sickening, with a sort of dry, musty odor that can seem almost impossible to get out of porous materials. So how can you get rid of the odors for good?

Take It Step By Step

The stench of mold is caused by mycotoxins, which mold releases into the air; as long as you still have even the smallest amount of mold, you’ll have mycotoxins. There are a number of steps you can take to ensure you free your home from the smell of mold, including:

• Make sure you’ve actually eliminated all the mold. You might think your home is mold-free, but it’s never truly gone; spores remain in the air at all times. Even if you’ve cleared out most infestations, it’s possible a new one has taken root – or you’ve missed an existing patch. Mold specialists can help you find hidden areas where mold may grow.
• Remove the causes that lead to fresh outbreaks. Check for leaking roofs, pipes, and anywhere else you might have standing water or condensation. Make use of dehumidifiers to remove moisture in the air.
• Make liberal use of baking powder. Baking powder is great for lingering odor elimination, and it’s safe for use just about anywhere. Scrub previously mold-affected areas with a solution of baking soda and water; you can even use it on curtains and upholstery. Sprinkle it on carpets before vacuuming, and more.
• Use HEPA air filtration devices. Air filtration devices help get rid of that musty odor by sucking the mycotoxins out of the air and reducing the number of active mold spores in your environment; as the name implies, they filter the air to remove toxic and harmful substances. Many off-the-shelf filters are affordable and highly effective. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

How To Identify a Mold Issue

4/26/2018 (Permalink)

Mold is an invasive and pervasive opportunist. It thrives in moist and damp places and seeks to take advantage of any chance to grow and spread. Mold can be hard to manage and often requires the services of an indoor environmental specialist. Here is what you should know to identify and rid your building of mold.

Where Water Flows, Mold Grows

Mold is hearty and may capitalize on every opportunity to grow, proliferate, and disperse microscopic spores into the air. Mold growth can be found on many items and surfaces in a building or place of business:

? Carpet
? Wood
? Upholstery
? Paper and cardboard
? Ceiling tiles
? Drywall
? Insulation

It develops in wet areas after flooding or sewer overflow. It flourishes in damp areas where windows, roofs, or pipes have leaked. If moisture persists in areas where water is typically found, such as in bathroom facilities and water fountains, or if higher-than-normal humidity causes condensation to form on indoor air conditioners or on building walls and surfaces, mold is likely to make an unwelcome appearance.

A Test Can Prevent a Mess

Determining if mold is present can be tricky. A musty smell is often indicative of the presence of mold. Quite often, it’s visible in the form of black or colored spots, but not always. If you suspect mold is a problem in your building or place of business in Cary, NC, you can have an indoor environmental specialist conduct a mold test. Generally, a professional has experience in mold sampling, knows how to interpret the test results, and is trained in remediation techniques.

Don’t Wait, Remediate

Minute mold spores are everywhere and are unavoidable in outdoor and indoor environments. While this makes complete mold removal impossible, levels can be normalized through remediation. Each situation requiring mold cleanup in Cary, NC, is unique. No matter the extent of the issue, the expertise of an indoor environmental specialist can be exactly what is needed to prevent a mold problem from escalating. For more information, visit http://www.SERVPROcarymorrisvilleapex.com.

Category 1 Water Damage Defined

4/22/2018 (Permalink)

If you’ve had flooding at your place of business in Cary, NC, one of the first things the insurance company will likely want to know is the category of water damage. The IICRC, or Institute of International Cleaning and Restoration Certification, defines water damage based on the degree of contamination it causes. The degree of contamination is classified into three categories, determined by the source of the water. Category 1, also called “white” water, is water damage that originates from a clean water source, which presents minimal risk of exposure to contaminants through skin contact, inhalation, or ingestion. Water damage can come from several different clean water sources.

1. Broken Pipes

A supply line can burst when temperatures fall below 20 degrees Fahrenheit, causing flooding once the temperature rises and the water thaws. This can result in significant damage to carpets, wood flooring, and walls. Corrosion and severe water pressure changes can also cause a broken pipe.

2. Broken Appliances

Certain appliances that use water have a water supply line, such as dishwashers, ice makers, or washers. If one of these appliances malfunction, water damage can occur to the surrounding areas.

3. Overflow

Water left running from a sink or shower—or even a broken toilet tank—can overflow. This can cause water damage.

4. Rain or Snow Damage

Excessive rain or melting snow and ice can result in significant water damage from water seeping through the roof and leaking into walls, ceilings, or insulation. The sheer weight of snow and ice left on top of a roof can be heavy enough to cause structural damage, which can lead to extensive water damage.

Once it is determined that the water damage is from a clean water source (category 1), your insurance company will typically want to use a professional cleanup and restoration service to get your business back up and running as quickly as possible. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/

Don't Get Carried Away by Flooding

4/17/2018 (Permalink)

When looking for travel tips pertaining to Cary, NC, you may have come across the advice to avoid driving on a flooded street. This is more than simply good advice; it may save your life, as well as prevent costly damages to your vehicle. Here are some reasons not to drive on flooded roads.

Swept Away

Most of the flood deaths that occur in cars happen because the driver of the car misjudged the depth of the floodwater. However, even a little bit of water on a flooded street can cause a big problem. Here's what can happen at specific water depths:

• 6 inches: Water up to 6 inches deep can cause your tires to lose traction with the road. When this happens, your vehicle can skid. While you probably won't drown in this situation, losing control of the vehicle may cause you to crash.
• 12 inches: A foot of water can cause small and midsize vehicles to float. If the water is moving fast, your car can be carried away by the current—with you still inside.
• 24 inches: Even large pickups and SUVs can be swept away by 2 feet of water on a flooded street. Worse yet, as the vehicle is carried along, it may tip over, trapping you inside with the floodwater still rising.

Stalled and Stranded

On most vehicles, the engine air intake is near the ground. Driving on flooded roads can cause water to be sucked up from the air intake into the engine, which can cause severe damage. Floodwater also poses a hazard to the electrical components in your vehicle, which can cause it to stall, stranding you in the middle of the flood. Even if you and your vehicle make it through the flood waters safely, your vehicle may still sustain damage from the water that will likely be expensive to fix later.

When there is flooding in the area around Cary, NC, plan alternate routes and keep abreast of the changing weather conditions. It is generally best to avoid driving on flooded roads if at all possible. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

Mold's Wrath and Your Belongings

3/27/2018 (Permalink)

Mold Remediation Mold's Wrath and Your Belongings A leaking pipe created a moisture problem that caused the mold you see in this crawlspace to grow.

There are many aspects to consider when combating a mold problem in your Raleigh, NC home. For example, you may have fungus growing underneath walls that need close inspecting or extensive water damage that calls for a complete renovation. Whatever the case, mold cleaning is no small task. As shown in the following information, there are some materials that hold up better than others when it comes to mold damage and your belongings.

Porous Materials

If the part of your home that has become mold's new living space contains items such as pillows, rugs, or other porous items, chances are you'll need replacements. Mold can easily cling to these items, and, unfortunately, the fungus tends to claim them for good. Mattresses and box springs are other common targets for mold and can contribute to a necessary mold remediation.

Food Items

That loaf of bread may have been a great deal at the grocery store a few days ago, but it is likely rendered useless if it's suffered from mold's takeover. While throwing damaged food items away may seem like a no-brainer when mold cleaning, even utensils and other food preparation items may need replacements. It may be hard to let go of a beloved blender, but if you keep it inside, you could raise your chances of having another infestation.

Paintings and Art

Unlike permeable objects and food items, paintings may not always be so vulnerable to mold damage. In fact, just because a painting has become one of mold's victims does not necessarily mean it has reached its end. If addressed quickly, paintings can be restored without allowing any further spreading of mold. However, it is usually wise to let the restoration professionals take on this potentially challenging task.

Not all Raleigh, NC residents appreciate the value of a true work of art, but those who do know all too well that their preservation is crucial. Learning that your artwork – no matter how much the cost – is affected by mold growth can be upsetting, but there are proper mold cleaning tactics to keep the art and kick the fungus to the curb. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on mold. 

Can Carpeting Be Saved After a Flood? 3 Factors To Consider

3/22/2018 (Permalink)

When flooding occurs in your Raleigh, NC home, the results can be disastrous. From dealing with a pipe break to a burst water heater, assessing the water damage afterward may take some time as you sort through wet items and consider the cost of repairs. However, one item you may be unsure about replacing is wet carpeting. Before you make this decision, there are a few factors you might want to consider, as they can affect the well-being of anyone who lives in your home.

1. How Old Is the Carpeting?

A carpet's age can affect the level of damage that occurs during a flood. If the fibers are already worn, they may not absorb as much water and the carpeting may be easier to dry. However, older carpeting may shed more fibers after a flood and leave thinning or bare patches. In this case, you may want to replace it.

2. What Kind of Flood Was It?

Before you decide to remove your home's carpeting, you may want to consult a flood cleanup and restoration company. These professionals can advise you on what types of flood water may be hazardous to your health and whether your carpets can recover. For example, sewage water or flooding that occurs in your home after a heavy rain may contain pathogens and microbes that can cause serious illness. A carpet saturated with outdoor flood water cannot be salvaged, so you may want to have it torn out as soon as possible.

3. Has Mold Set In?

If it takes more than a few days to fix a pipe break and your carpeting remains wet, mold can set in quickly. Mold typically grows on the padding underneath carpeting first, so you may need to have it inspected. If no mold is present, you may be able to save affected carpeting with proper drying.

Carpeting in your Raleigh, NC home can be affected by flood waters from a pipe break or torrential storm. Asking yourself a few questions about the extent of the damage can help you make the best decision possible. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on water damage. 

What You Should Know About Mold Damage

2/20/2018 (Permalink)

Mold is likely a common problem in Raleigh, NC, commercial properties, and it has the potential to develop after any incidence of water damage. Any porous material that has been damaged by water can become a site for black mold growth, including these examples:

• Drywall
• Wood
• Plaster
• Stucco
• Paper

This type of mold can be a serious problem for property owners and managers, so professional mold cleanup may be required in order to adequately address the problem. Property managers can take steps to prevent the spread of mold throughout their building.

Mold Spores Can Be Spread by Airflow

The natural flow of air through a commercial building can be enough to begin the spread of black mold and other mold varieties following the occurrence of a moisture problem. This natural air flow can be accelerated by the use of air conditioning and other ventilation systems. Ceasing HVAC use for the time being can prevent mold from spreading to other parts of the facility. Property managers are sometimes surprised that a single instance of mold has spread to distant, seemingly unrelated parts of the building; the air conditioning system connecting distant parts of the building can be responsible for such an occurrence.

Mold Damage Can Require Professional Remediation

Black mold can be a serious problem that may require professional remediation services to fully correct. Working with an experienced team of technicians is often a good idea; trying to address mold problems on your own has the potential to simply make the problem worse. Professionals typically have access to tools and techniques beyond what property managers have available; this extra level of expertise helps address stubborn mold problems that result from water damage. Different surfaces may require different approaches, so widespread water damage is best handled by the experts.

Prevent Mold With These Tips

These are just two sound strategies that can help you prevent the growth of mold in your Raleigh, NC, commercial property. By putting these tips to work, you can take valuable strides against the spread of mold where you work.

3 Strategies for Saving Your Electronics After Fire Damage

2/13/2018 (Permalink)

Dealing with the resulting damage after an electrical fire in Raleigh, NC doesn’t have to end in a pile of unusable devices. In some instances where restoration services are quickly called upon and your electronic property hasn’t been completely destroyed by the flames, giving new life to your devices is possible. When you’re in need of computer cleanup or the salvaging of other electronic items such as televisions, DVD players and more, there are three strategies to both prevent further damage and help save your electronics after the disaster has ended.

1. Don’t turn electronics on after a fire has occurred. Though you may be tempted to see just how many of your belongings can be saved right away, it’s highly dangerous to both you and the items to attempt to turn them on. Leaving them off is crucial to ensure that any water present doesn’t lead your electronics to short out (or potentially electrocute you), and that any layers of soot or residue won’t further harm their interiors. Having restoration professionals work to dry them out first is the best solution to proper recovery.

2. Even if they’re not turned on, unplug all electronics and appliances. Despite whether your items were inactive during the blaze, a small current of electricity still runs through them if they’re plugged into a wall socket. Unplug your electronics to protect yourself and your home from greater damage, including any water leaks that could ruin the devices or damage to the utilities that could potentially start another electrical fire.

3. Utilize your warranties. If you believe irreversible damage has been inflicted on your electronic devices, look to their warranties for added assistance. Experienced technicians with knowledge of the specific brand-name products could have suggestions for last-resort recovery ideas — or they could simply offer you replacements if the time limit hasn’t passed.

When you’re in need of computer cleanup or other electronic maintenance after an electrical fire, following these simple strategies could potentially save your belongings from outright replacement.

Advanced Training

2/3/2018 (Permalink)

SERVPRO of Cary/Morrisville/Apex's Devron Anderson traveled to Melbourne Florida to participate in advanced Mitigation Training.  During his training he was able to advance his Commercial Mitigation knowledge and network with Mitigation industry professionals.

Equipment Used in Basement Water Removal

1/10/2018 (Permalink)

There’s nothing worse than waking up in the morning and taking a trip down to the basement only to find out that it’s filled with two feet of water. Whether it’s rain water or a broken pipe, the result is the same: Your basement in Raleigh, NC is flooded. The next questions that you probably have are how do you get rid of the water and what equipment can you use. The first thing you should do is look for an expert who can help you out with the following equipment used for deep water removal:

Truck

Most home restoration experts use a truck to carry their equipment. A sump pump or trash pump may be mounted to the vehicle.

Sump Pump

This type of pump is used for simple water removal. If a pipe breaks or your basement floods with water, an expert may use this kind of pump to remove it. These pumps are designed for the following:

• The removal of water
• Draining a flooded basement
• Not generally used for water containing large debris

Trash Pump

A trash pump is similar to a sump pump in that they are both centrifugal pumps. However, this type of pump can be used to pass solids in the volume of water. This can help when you have gray or black water filled with sludge or twigs. Typically when a sewer backup or a flood from a storm enters your basement, there is going to be a lot of debris in the water. In this case, a trash pump may be the right kind of equipment for your situation.

At the end of the day, you should never leave standing water in your home. When it comes to water removal, oftentimes sump or trash pumps are the equipment that specialists employ to take care of the flooding problem and dry out your dwelling. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on storm damage.

4 Tips To Prevent Water Damage During the Holidays

1/10/2018 (Permalink)

As the owner of commercial property in Raleigh, NC chances are you are going to shut down your operations during the holidays or be away from your building to go on vacation. If you don’t want to come back to a flooded property and have to deal with water pipe repair, there are certain things you need to do that can help prevent a broken pipe. Bear in mind these four tips for preventing water damage during the holidays.

1. Shut Off the Main Water Valve

This is the most important thing to do as it prevents water from coming into your building. Doing this can prevent extensive damage, floods and major pipe leaks. When shutting off the valve completely, open up all tabs to release water pressure. Be sure to also check for any standing water and leaks before abandoning your property.

2. Set the Temperature

It might be tempting to turn off the air conditioning and heating completely, but it’s not recommended. A consistent temperature is necessary to prevent frozen pipes. Furthermore, this also helps with humidity and condensation. You don’t want to risk mold growth. A minimum of 55 degrees Fahrenheit should be maintained.

3. Insulate Pipes

You will also want to insulate pipes with sleeves and wrapping in vulnerable areas such as attics and unheated basements. Doing so can prevent a broken pipe, water pipe repair and lots of headaches.

4. Install a Leak-Detection System

Install a monitored leak detector for the main water line and in specific areas of the building. That way you at least know when something’s not right.

These four steps can go a long way in preventing water damage to your property during the holidays and saving you the hassle of water pipe repair. Should things go wrong though, a restoration company can remove excess water and start the cleanup process of your flooded building.
Visit http://www.SERVPROcarymorrisvilleapex.com for more information on commercial water damage.

New Ownership

9/15/2017 (Permalink)

Commercial New Ownership Bill Shook, New Owner and Operator for SERVPRO of Cary, Morrisville, and Apex

SERVPRO of Cary, Morrisville, Apex is excited to announce that we have a new owner and operator. Bill Shook recently took over all operations this month and has a vast knowledge and experience in the restoration industry. He served many years working for SERVPRO Industries and excited to own and operate a franchise. 

Bill  says, "We are excited to serve the Cary, Morrisville, and Apex area. What excites me most is all the new jobs and opportunities we will be creating for locals." 

You can visit www.SERVPROcarymorrisvilleapex.com for more information on the services that SERVPRO offers. Bill brings a strong culture of outstanding customer service and will make sure every client receives the best service available. If you have any questions, feel free to reach out at anytime. 

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