If you have a fire or water emergency, please call us now at (919) 754-8160

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Five Things To Know To Be Prepared for a Flood

7/20/2018 (Permalink)

Storm Damage Five Things To Know To Be Prepared for a Flood By following these five flood safety tips, you should be able to stay calm and make the best decisions in an emergency.

Are you prepared for a flood in Cary, NC? This preparation advice may not include conventional flood safety tips, but one of the biggest dangers in any emergency can be panic. With a few simple safety tips, you can mitigate that risk.

1. Know Your Home

Be sure you know what parts of your home may be vulnerable to flooding, such as a basement, and what you can do to mitigate the risk. Keep valuables on higher levels if possible, or make sure you have a place to move them when a storm is approaching.

2. Know the Risk

Is a flood likely in Cary, NC? Do some research to understand the likelihood of a flood in your area and what type of flooding to expect. Different types of floods may carry different risks for your home and family.

3. Know Where To Go

Check with your town or surrounding communities to find out where storm shelters are usually set up. Once you know the locations of the shelters, practice safe evacuation routes so you know how to get there. One of the most important flood safety tips is knowing how to travel during a flood, including never walking or driving through flood waters and avoiding bridges over swollen waterways.

4. Know What To Bring

Make a list of valuables, documents and other important items such as medicine that you would need to bring in the event of an evacuation. Store important items and documents you don’t plan to bring in a watertight container on an upper level if possible.

5. Know What To Do Next

Research proper cleanup techniques and safety precautions for when you are able to return to your home. Find the number of a remediation specialist to assist with proper cleanup, and contact the company as soon as possible.

By following these five flood safety tips, you should be able to stay calm and make the best decisions for your family and your property in an emergency. Proper preparation can go a long way toward reducing risk and easing recovery when disaster strikes. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

How To Rid Your Home of Cigarette Stench

7/19/2018 (Permalink)

Fire Damage How To Rid Your Home of Cigarette Stench No matter how long it takes, an ozone machine can help remove the stench of cigarettes in your home.

Cigarette smoke can be one of the hardest smells to get rid of in your home. Professional remediation experts in Cary, NC, can apply home deodorization techniques that eliminate odors and leave your home smelling fresh. The process of using an ozone generator can be time-consuming, but it's fairly straightforward, and having a home free of cigarette stench is well worth the time it takes.

1. Isolate Area

The deodorization process is most effective when the ozone particles created by the generator are forced into a specific area. The technicians, therefore, will probably start the process by closing off the area that is to be treated.

2. Place Ozone Generator in Area

An ozone machine can be left in the area where the smell of cigarette smoke is the strongest during home deodorization. Once it is turned on, the machine starts to create ozone particles and releases them into the air. These particles neutralize the stale odors in much the same way that ozone created by a storm refreshes the air.

3. Leave Machine Running

After the machine is turned on, technicians can leave the area while it keeps running. Depending on how concentrated the odor is, the machine may need to run for a long time to eliminate the smells in the room. The amount of time it takes is usually proportional to the number of time cigarettes were smoked in the area. A high concentration caused by years of smoking may take days to resolve, whereas the odors lingering from the previous night's party may only take an hour or two.

If the ozone treatment is insufficient during the first round, technicians may have to repeat it until all the cigarette odor is gone. If the problem is more widespread, leaving the HVAC fan on can help the home deodorization process by spreading the neutralizing ozone throughout the house. No matter how long it takes, an ozone machine can help remove the stench of cigarettes in your home. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

How To Avoid Mold Buildup

7/14/2018 (Permalink)

Commercial How To Avoid Mold Buildup Mold is not an issue you can afford to let get out of hand.

An unmistakable musty smell normally associated with basements and attics permeates a building. A stain on the floor lingers even after carpet cleaning. Both are unpleasant and provide a poor impression, especially if it is in a high-traffic area where customers enter. These smells and stains are often signs of mold problems. To avoid mold and its negative effects on a building in Cary, NC, including unpleasant odors and structural damage, consider the following.

How To Recognize the Presence of Mold

Remember that mold is natural, and it occurs everywhere; however, the over-abundance of mold in buildings can have both unpleasant and damaging effects, so it needs to be controlled. Look for these signs:

• A lingering musty, damp smell inside the building
• Stains on the ceiling and floor that are difficult to remove
• Overly saturated indoor air
• Positive results with a testing kits for mold presence

Why Water Leads to It

The presence of water in any form encourages mold growth. Some common situations involving water that increase mold presence in buildings include insufficient or delayed maintenance, poorly vented or unvented appliances, improper carpet cleaning, flooding, storm damage, water getting into or under the building because of landscaping or faulty gutters, overly saturated air in basement area, and roof leaks.

What To Do About It

If you discover it in your building, mold remediation and containment can be critical. Indoor mold growth can be controlled by controlling moisture. This often begins with shutting off and cleaning the HVAC system to prevent further spread of mold spores inside the building.

How To Help Prevent It

Preventing mold growth can begin with simple steps, including minimizing moisture, maximizing air flow, and regularly cleaning the facility. This includes commercial-level carpet cleaning and air duct cleaning. This is often much more effective when done by professional commercial cleaning and mold control providers.

Mold is not an issue you can afford to let get out of hand. To help contain and prevent mold problems in your commercial building, act quickly to minimize damage and ensure effective cleanup. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/. 

Tips To Tame a Leaky Toilet

6/22/2018 (Permalink)

Water Damage Tips To Tame a Leaky Toilet Repairing a leaking toilet may seem easy, but water damage caused by the leak can be more extensive.

As a homeowner in Cary, NC, nothing can be more frustrating than a leaking toilet. Finding water at the base of your toilet every time you flush is no laughing matter. Left unrepaired, even the smallest leak can lead to water damage.

Tighten the Bolts

The plumbing connecting your toilet to the floor is the most likely cause of the leak. This consists of a metal flange and a wax seal pressed together by bolts at the toilet’s base. Tightening those bolts may fix the seal and stop your bathroom leak. Alternate between each bolt until your toilet is again firmly secured to the floor, being careful not to overtighten and cause damage to the fixture.

Replace the Seal

If there is still water seeping from the base, then the wax seal or metal flange might be at fault. You can contact a plumber to handle the repair or attempt to fix the leaking toilet yourself following these steps:

1. Turn off the water running to your toilet, remove the tank’s water supply, and flush to drain the tank and bowl.
2. Remove bolts and lift the unit by the bowl, setting it aside, and look for water damage.
3. Scrape away the old wax seal, checking the flange for cracks or breakage.
4. Install a new wax seal (and metal strap if needed) and lower the toilet back into position.
5. Tighten the bolts firmly to ensure a good seal, and reattach the water supply.

Check the Flange

While replacing the wax seal, see if the metal flange is damaged; if that is the case, it needs replacement. Place a rag into the sewer pipe to prevent gases from entering your home, and remove the old flange. Bring it with you when purchasing a new one to ensure it’s the proper size and type for your toilet. Remember to remove the rag before replacing the bowl.

Repairing a leaking toilet may seem easy, but water damage caused by the leak can be more extensive. Call a local professional in Cary, NC, to assess the situation and prevent further, more costly damage down the road. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

Common Steps of Sewage Cleanup

6/20/2018 (Permalink)

Commercial Common Steps of Sewage Cleanup The sewer cleanup process can be a large ordeal.

When you own a commercial building in Cary, NC,  you have to be ready to handle all sorts of disasters. Whether your renters are late on their payments or you have to repair major storm damage, the brunt of the work is in your hands. If your toilets back up, you may have to initiate a sewer cleanup. Even if you're trusting a commercial water restoration professional, it can be helpful to know the common steps of this cleanup process.

1. Get an inspection. Responding quickly to a sewer backup is a necessity. You should have a plumber and a cleanup specialist come in to inspect the backup to better understand the extent of the damage and the types of contamination you're dealing with.
2. Call your insurance company. Depending on the coverage you have, your insurance may pay for the cleanup. You need to call your provider to figure out if they'll help or if you'll be responsible for all of the fees.
3. Remove content. Whether the furnishings and flooring can be salvaged or not, you need to remove them from the space. This allows you to dry out the items and clean them. It also gives you more space to clean the commercial area.
4. Use confinement techniques. Closing doors, using plastic to seal off entryways, turning off the HVAC and using negative air can help keep the sewage contaminants in a single part of your commercial building. If you skip this part of the sewer cleanup process, you may have to clean a larger portion of your building.
5. Replace damaged building materials. When you have a flooded toilet, some of your building materials may have gotten destroyed. If you had to remove drywall, insulation or other materials, you need to replace and repair them.

The sewer cleanup process can be a large ordeal. You have to make sure your commercial space has been properly cleaned and the contaminants removed, so you can return to business as normal. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

Important Items in a First Aid Kit

6/15/2018 (Permalink)

First aid kits, or emergency kits, are too important to leave to the last minute. Every business in Cary, NC, should have one ready to go at all times. Because the nature of emergencies is that they happen suddenly, make sure your business is prepared by having at least one first aid kit set up in advance.

What To Include

Having an emergency kit handy is important, but it’s what goes in it that matters most. Below is a list of the minimum items you should have in your kit at all times for a team of two to three people. Check the list against your supplies to make sure you’re ready to go.

Medical items to keep in a first aid kit include the following:

• Gloves
• Adhesive bandages: box of Band-Aids; at least two triangular bandages
• Gauze pads: small – 4 x 4 inches; large – 8 x 10 inches
• Roll of gauze bandages – 2-inch width
• Equipment for resuscitation
• Splint
• Sealed towelettes to clean wounds

There are other necessary items to include as well:

• Scissors
• Tweezers
• Blanket: minimum of one
• At least two elastic wraps
• Adhesive tape

The list above is intended only for small teams, so if your team is larger, plan accordingly. It is wise to have more than one kit in a business just to be safe. Make sure you also have instructions for contacting additional emergency assistance, such as an ambulance, inside the kit, as it could be necessary.

Where To Keep It

The emergency kit should be accessible at all times by all employees. Keeping employees informed about its location can make any emergency more manageable for everyone involved.

A first aid kit isn’t just a means of protecting your company; it’s also a way to protect your employees. Don’t let an emergency catch you off guard – be sure to call a professional emergency kit service in Cary, NC, to help you prepare.

If You Rent, Who Is Liable for Fire Damage?

5/28/2018 (Permalink)

Commercial If You Rent, Who Is Liable for Fire Damage? There may be some confusion regarding appliances, as some appliances will be owned by the tenant and some by the property owner.

When tenants occupy a rental property in Cary, NC, and that property is subsequently damaged by an apartment fire, it can be confusing to work out who’s liable for any damages and items lost in the fire. The tenants don’t own the building but they do still pay to occupy it, so if there’s a fire, who’s responsible for covering the damage?

Understanding Building Liability vs. Content Liability

The difference is determined by who actually owns the property that’s been damaged in an apartment fire. The proprietor owns the building and thus is liable for any structural damage to the building – that means damage to the walls, roofing, fixtures, pipes, and so forth. The tenant owns the contents of their apartment and is liable for those items. Items that tenants may be liable for include:

• Electronics such as televisions, stereos, and DVD players
• Clothing
• Furniture
• Personally owned kitchen appliances
• Art and other decorations
• Books
• Pet care items
• Vehicles or bicycles damaged during the fire
• Personal belongings with or without sentimental value

There may be some confusion regarding appliances, as some appliances will be owned by the tenant and some by the property owner. For example, a refrigerator or stove that was installed before a tenant moved in belongs to the property owner, and thus the owner is liable for any fire damage. However, a coffee maker or toaster likely belongs to the tenant, and the tenant is liable. Determination is made purely on who covered the cost of purchase/ownership.

So What Happens After the Fire?

After the fire, damages are usually assessed by both damage remediation companies and insurance companies. Building owners should have adequate insurance to cover any damage to their properties in the event of an apartment fire. Many tenants do not invest in renter’s insurance, but renter’s insurance usually covers the cost of replacing any destroyed or fire-damaged items that tenants are liable for. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

Is It Possible to Get Rid of Mold Odor?

5/14/2018 (Permalink)

Mold Remediation Is It Possible to Get Rid of Mold Odor? Even after dealing with a mold infestation in your Cary, NC, home, mold remediation may not have been enough to get rid of that mold smell.

Even after dealing with a mold infestation in your Cary, NC, home, mold remediation may not have been enough to get rid of that mold smell. That smell is pervasive and often sickening, with a sort of dry, musty odor that can seem almost impossible to get out of porous materials. So how can you get rid of the odors for good?

Take It Step By Step

The stench of mold is caused by mycotoxins, which mold releases into the air; as long as you still have even the smallest amount of mold, you’ll have mycotoxins. There are a number of steps you can take to ensure you free your home from the smell of mold, including:

• Make sure you’ve actually eliminated all the mold. You might think your home is mold-free, but it’s never truly gone; spores remain in the air at all times. Even if you’ve cleared out most infestations, it’s possible a new one has taken root – or you’ve missed an existing patch. Mold specialists can help you find hidden areas where mold may grow.
• Remove the causes that lead to fresh outbreaks. Check for leaking roofs, pipes, and anywhere else you might have standing water or condensation. Make use of dehumidifiers to remove moisture in the air.
• Make liberal use of baking powder. Baking powder is great for lingering odor elimination, and it’s safe for use just about anywhere. Scrub previously mold-affected areas with a solution of baking soda and water; you can even use it on curtains and upholstery. Sprinkle it on carpets before vacuuming, and more.
• Use HEPA air filtration devices. Air filtration devices help get rid of that musty odor by sucking the mycotoxins out of the air and reducing the number of active mold spores in your environment; as the name implies, they filter the air to remove toxic and harmful substances. Many off-the-shelf filters are affordable and highly effective. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

Cooking Safely With Oil and Grease

5/7/2018 (Permalink)

Fire Damage Cooking Safely With Oil and Grease After you've experienced a grease fire, it's difficult to know what to do next.

Fried foods have become increasingly popular in Raleigh, NC. As home chefs attempt to recreate their greasy restaurant favorites, sometimes things get out of hand. If oil or grease is overheated, it begins to smoke. If the temperature continues to rise after that, it will quickly catch fire. A grease fire is among the most dangerous types of house fire because it’s often not handled properly, and nothing ruins a good dinner party like a full-scale home evacuation. Here are some ways to prevent, extinguish, and handle the aftermath of a grease fire.

Prevention

The easiest ways to prevent your cooking oil from overheating are to take these precautions:

• Never leave oil/grease unattended on or near a heat source
• Use a thermometer to prevent overheating

These simple practices will ensure your time in the kitchen is safe and flame-free.

Extinguishment

In case your oil does get too hot and catches fire, turn off the heat source if you can do so safely. Do not attempt to put water or other liquids on the fire as they will only feed the blaze. Instead, here are a few ways to safely extinguish it:

• Cover the pan with a metal lid or a cookie sheet
• Smother it with baking soda or salt
• Us a Class B or K fire extinguisher

Remember that your safety is the most important thing. If the fire gets out of hand, don't hesitate to leave the house and call 911 for help.

The Aftermath

After you've experienced a grease fire, it's difficult to know what to do next. The best option is to find an experienced fire restoration company to help repair your home. The professionals will be able to handle the fire cleanup, help salvage your possessions, remove any harmful byproducts from your ventilation system, and restore your kitchen to its former glory so you can give that dinner party another try. For more information, visit http://www.SERVPROcarymorrisvilleapex.com//

How To Identify a Mold Issue

4/26/2018 (Permalink)

Mold is an invasive and pervasive opportunist. It thrives in moist and damp places and seeks to take advantage of any chance to grow and spread. Mold can be hard to manage and often requires the services of an indoor environmental specialist. Here is what you should know to identify and rid your building of mold.

Where Water Flows, Mold Grows

Mold is hearty and may capitalize on every opportunity to grow, proliferate, and disperse microscopic spores into the air. Mold growth can be found on many items and surfaces in a building or place of business:

? Carpet
? Wood
? Upholstery
? Paper and cardboard
? Ceiling tiles
? Drywall
? Insulation

It develops in wet areas after flooding or sewer overflow. It flourishes in damp areas where windows, roofs, or pipes have leaked. If moisture persists in areas where water is typically found, such as in bathroom facilities and water fountains, or if higher-than-normal humidity causes condensation to form on indoor air conditioners or on building walls and surfaces, mold is likely to make an unwelcome appearance.

A Test Can Prevent a Mess

Determining if mold is present can be tricky. A musty smell is often indicative of the presence of mold. Quite often, it’s visible in the form of black or colored spots, but not always. If you suspect mold is a problem in your building or place of business in Cary, NC, you can have an indoor environmental specialist conduct a mold test. Generally, a professional has experience in mold sampling, knows how to interpret the test results, and is trained in remediation techniques.

Don’t Wait, Remediate

Minute mold spores are everywhere and are unavoidable in outdoor and indoor environments. While this makes complete mold removal impossible, levels can be normalized through remediation. Each situation requiring mold cleanup in Cary, NC, is unique. No matter the extent of the issue, the expertise of an indoor environmental specialist can be exactly what is needed to prevent a mold problem from escalating. For more information, visit http://www.SERVPROcarymorrisvilleapex.com.

Category 1 Water Damage Defined

4/22/2018 (Permalink)

If you’ve had flooding at your place of business in Cary, NC, one of the first things the insurance company will likely want to know is the category of water damage. The IICRC, or Institute of International Cleaning and Restoration Certification, defines water damage based on the degree of contamination it causes. The degree of contamination is classified into three categories, determined by the source of the water. Category 1, also called “white” water, is water damage that originates from a clean water source, which presents minimal risk of exposure to contaminants through skin contact, inhalation, or ingestion. Water damage can come from several different clean water sources.

1. Broken Pipes

A supply line can burst when temperatures fall below 20 degrees Fahrenheit, causing flooding once the temperature rises and the water thaws. This can result in significant damage to carpets, wood flooring, and walls. Corrosion and severe water pressure changes can also cause a broken pipe.

2. Broken Appliances

Certain appliances that use water have a water supply line, such as dishwashers, ice makers, or washers. If one of these appliances malfunction, water damage can occur to the surrounding areas.

3. Overflow

Water left running from a sink or shower—or even a broken toilet tank—can overflow. This can cause water damage.

4. Rain or Snow Damage

Excessive rain or melting snow and ice can result in significant water damage from water seeping through the roof and leaking into walls, ceilings, or insulation. The sheer weight of snow and ice left on top of a roof can be heavy enough to cause structural damage, which can lead to extensive water damage.

Once it is determined that the water damage is from a clean water source (category 1), your insurance company will typically want to use a professional cleanup and restoration service to get your business back up and running as quickly as possible. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/

Don't Get Carried Away by Flooding

4/17/2018 (Permalink)

When looking for travel tips pertaining to Cary, NC, you may have come across the advice to avoid driving on a flooded street. This is more than simply good advice; it may save your life, as well as prevent costly damages to your vehicle. Here are some reasons not to drive on flooded roads.

Swept Away

Most of the flood deaths that occur in cars happen because the driver of the car misjudged the depth of the floodwater. However, even a little bit of water on a flooded street can cause a big problem. Here's what can happen at specific water depths:

• 6 inches: Water up to 6 inches deep can cause your tires to lose traction with the road. When this happens, your vehicle can skid. While you probably won't drown in this situation, losing control of the vehicle may cause you to crash.
• 12 inches: A foot of water can cause small and midsize vehicles to float. If the water is moving fast, your car can be carried away by the current—with you still inside.
• 24 inches: Even large pickups and SUVs can be swept away by 2 feet of water on a flooded street. Worse yet, as the vehicle is carried along, it may tip over, trapping you inside with the floodwater still rising.

Stalled and Stranded

On most vehicles, the engine air intake is near the ground. Driving on flooded roads can cause water to be sucked up from the air intake into the engine, which can cause severe damage. Floodwater also poses a hazard to the electrical components in your vehicle, which can cause it to stall, stranding you in the middle of the flood. Even if you and your vehicle make it through the flood waters safely, your vehicle may still sustain damage from the water that will likely be expensive to fix later.

When there is flooding in the area around Cary, NC, plan alternate routes and keep abreast of the changing weather conditions. It is generally best to avoid driving on flooded roads if at all possible. For more information, visit http://www.SERVPROcarymorrisvilleapex.com/.

Mold's Wrath and Your Belongings

3/27/2018 (Permalink)

Mold Remediation Mold's Wrath and Your Belongings A leaking pipe created a moisture problem that caused the mold you see in this crawlspace to grow.

There are many aspects to consider when combating a mold problem in your Raleigh, NC home. For example, you may have fungus growing underneath walls that need close inspecting or extensive water damage that calls for a complete renovation. Whatever the case, mold cleaning is no small task. As shown in the following information, there are some materials that hold up better than others when it comes to mold damage and your belongings.

Porous Materials

If the part of your home that has become mold's new living space contains items such as pillows, rugs, or other porous items, chances are you'll need replacements. Mold can easily cling to these items, and, unfortunately, the fungus tends to claim them for good. Mattresses and box springs are other common targets for mold and can contribute to a necessary mold remediation.

Food Items

That loaf of bread may have been a great deal at the grocery store a few days ago, but it is likely rendered useless if it's suffered from mold's takeover. While throwing damaged food items away may seem like a no-brainer when mold cleaning, even utensils and other food preparation items may need replacements. It may be hard to let go of a beloved blender, but if you keep it inside, you could raise your chances of having another infestation.

Paintings and Art

Unlike permeable objects and food items, paintings may not always be so vulnerable to mold damage. In fact, just because a painting has become one of mold's victims does not necessarily mean it has reached its end. If addressed quickly, paintings can be restored without allowing any further spreading of mold. However, it is usually wise to let the restoration professionals take on this potentially challenging task.

Not all Raleigh, NC residents appreciate the value of a true work of art, but those who do know all too well that their preservation is crucial. Learning that your artwork – no matter how much the cost – is affected by mold growth can be upsetting, but there are proper mold cleaning tactics to keep the art and kick the fungus to the curb. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on mold. 

Storm Preparation Tips

3/22/2018 (Permalink)

When your business is in danger from rising flood water in Raleigh, NC you can’t afford to risk your investment to water damage and a flooded building. There are many ways you can prepare your commercial property for an oncoming storm and minimize damage as much as possible.

1. Have a Plan

Your number one priority should be a disaster response and recovery plan. This plan should have clear steps outlined to define what to do in the event of an emergency, allowing you to respond as quickly as possible as soon as you learn of an impending threat. This plan should include how to protect your building’s structural integrity, how to safeguard your inventory and equipment, and the first steps to initiate immediate recovery.

2. Protect Your Investment

Be ready to minimize damage with weatherproofing. This can include sandbagging the exterior of your building, installing weather stripping, moving your equipment and inventory to higher ground, and sealing any leaks. Minimize as much damage as possible by preventing flood water from encroaching on the building.

3. Make Backups

One of the most important things you can do is back up your data. Whether you have cloud data backups or offsite disaster recovery, ensure that the most current images of your entire data repository are sufficiently backed up before the flood arrives.

4. Know Your Evacuation Routes

When the flood comes, your first instinct may be to stay as long as possible to ensure your building is appropriately protected. Instead, you should be focusing on safety, including knowing your evacuation routes. Lost inventory, equipment, and data can be recovered. Restoration professionals can repair your building. Your safety should be the utmost priority.

Include timely evacuation in your flood planning, and always have alternative evacuation routes. Be prepared to support customers in finding evacuation routes as well should any flood water rise too rapidly for them to leave the building in an appropriate amount of time. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on commercial storm damage. 

Can Carpeting Be Saved After a Flood? 3 Factors To Consider

3/22/2018 (Permalink)

When flooding occurs in your Raleigh, NC home, the results can be disastrous. From dealing with a pipe break to a burst water heater, assessing the water damage afterward may take some time as you sort through wet items and consider the cost of repairs. However, one item you may be unsure about replacing is wet carpeting. Before you make this decision, there are a few factors you might want to consider, as they can affect the well-being of anyone who lives in your home.

1. How Old Is the Carpeting?

A carpet's age can affect the level of damage that occurs during a flood. If the fibers are already worn, they may not absorb as much water and the carpeting may be easier to dry. However, older carpeting may shed more fibers after a flood and leave thinning or bare patches. In this case, you may want to replace it.

2. What Kind of Flood Was It?

Before you decide to remove your home's carpeting, you may want to consult a flood cleanup and restoration company. These professionals can advise you on what types of flood water may be hazardous to your health and whether your carpets can recover. For example, sewage water or flooding that occurs in your home after a heavy rain may contain pathogens and microbes that can cause serious illness. A carpet saturated with outdoor flood water cannot be salvaged, so you may want to have it torn out as soon as possible.

3. Has Mold Set In?

If it takes more than a few days to fix a pipe break and your carpeting remains wet, mold can set in quickly. Mold typically grows on the padding underneath carpeting first, so you may need to have it inspected. If no mold is present, you may be able to save affected carpeting with proper drying.

Carpeting in your Raleigh, NC home can be affected by flood waters from a pipe break or torrential storm. Asking yourself a few questions about the extent of the damage can help you make the best decision possible. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on water damage. 

What You Should Know About Mold Damage

2/20/2018 (Permalink)

Mold is likely a common problem in Raleigh, NC, commercial properties, and it has the potential to develop after any incidence of water damage. Any porous material that has been damaged by water can become a site for black mold growth, including these examples:

• Drywall
• Wood
• Plaster
• Stucco
• Paper

This type of mold can be a serious problem for property owners and managers, so professional mold cleanup may be required in order to adequately address the problem. Property managers can take steps to prevent the spread of mold throughout their building.

Mold Spores Can Be Spread by Airflow

The natural flow of air through a commercial building can be enough to begin the spread of black mold and other mold varieties following the occurrence of a moisture problem. This natural air flow can be accelerated by the use of air conditioning and other ventilation systems. Ceasing HVAC use for the time being can prevent mold from spreading to other parts of the facility. Property managers are sometimes surprised that a single instance of mold has spread to distant, seemingly unrelated parts of the building; the air conditioning system connecting distant parts of the building can be responsible for such an occurrence.

Mold Damage Can Require Professional Remediation

Black mold can be a serious problem that may require professional remediation services to fully correct. Working with an experienced team of technicians is often a good idea; trying to address mold problems on your own has the potential to simply make the problem worse. Professionals typically have access to tools and techniques beyond what property managers have available; this extra level of expertise helps address stubborn mold problems that result from water damage. Different surfaces may require different approaches, so widespread water damage is best handled by the experts.

Prevent Mold With These Tips

These are just two sound strategies that can help you prevent the growth of mold in your Raleigh, NC, commercial property. By putting these tips to work, you can take valuable strides against the spread of mold where you work.

3 Strategies for Saving Your Electronics After Fire Damage

2/13/2018 (Permalink)

Dealing with the resulting damage after an electrical fire in Raleigh, NC doesn’t have to end in a pile of unusable devices. In some instances where restoration services are quickly called upon and your electronic property hasn’t been completely destroyed by the flames, giving new life to your devices is possible. When you’re in need of computer cleanup or the salvaging of other electronic items such as televisions, DVD players and more, there are three strategies to both prevent further damage and help save your electronics after the disaster has ended.

1. Don’t turn electronics on after a fire has occurred. Though you may be tempted to see just how many of your belongings can be saved right away, it’s highly dangerous to both you and the items to attempt to turn them on. Leaving them off is crucial to ensure that any water present doesn’t lead your electronics to short out (or potentially electrocute you), and that any layers of soot or residue won’t further harm their interiors. Having restoration professionals work to dry them out first is the best solution to proper recovery.

2. Even if they’re not turned on, unplug all electronics and appliances. Despite whether your items were inactive during the blaze, a small current of electricity still runs through them if they’re plugged into a wall socket. Unplug your electronics to protect yourself and your home from greater damage, including any water leaks that could ruin the devices or damage to the utilities that could potentially start another electrical fire.

3. Utilize your warranties. If you believe irreversible damage has been inflicted on your electronic devices, look to their warranties for added assistance. Experienced technicians with knowledge of the specific brand-name products could have suggestions for last-resort recovery ideas — or they could simply offer you replacements if the time limit hasn’t passed.

When you’re in need of computer cleanup or other electronic maintenance after an electrical fire, following these simple strategies could potentially save your belongings from outright replacement.

Freeze Up a Grease Fire With These Unusual (but Effective) Tips

2/6/2018 (Permalink)

A grease fire is probably one of the worst-case fire scenarios you can encounter in your own kitchen, as grease fires aren’t combatted like normal fires. Instead of snuffing them out, water can aggravate a fat fire and cause a small stovetop flare-up to quickly turn into a raging inferno. If you ever encounter a fire caused by grease, it is important that you know what to do to put it out, and quickly. The fire cleanup experts in Raleigh, NC, provide these tips for you to implement in the event of a stovetop fire caused by animal fat:

• Do NOT throw water on the fire.
• Turn off the heat source ASAP.
• Remove all the oxygen from the flame, which you can do by covering the flame with a pot or pot lid.
• If covering it up is not an option, dump baking soda on it, and lot of it!

Salt Works, Too

If you don’t have an abundance of baking soda on hand (because, let’s face it, not many people do), salt works too. Depending on the size of the grease fire, you may need to dump a cup or more of salt over the inferno to squelch it. Salt works by sucking the heat out of the grease so that it simply cannot sustain its combustion anymore. In fact, it is so effective that experts recommend keeping a tub of salt on hand whenever you plan to cook with grease.

Do Not Pour Any Other Baking Ingredient on the Flame

Flour, sugar, salt, baking soda…they’re all white powders, so they should work the same, right? Wrong. Baking soda is effective for small fires, while salt is best for larger ones. Accidentally (or purposefully) dousing the flames in flour or sugar could spark an inferno.

A grease fire can get out of hand very quickly, especially if you don’t know the best way to put one out and accidentally use the wrong methods. Use the tips from the National Fire Protection Association to freeze up a kitchen fire fast and before it causes too much damage.



Advanced Training

2/3/2018 (Permalink)

SERVPRO of Cary/Morrisville/Apex's Devron Anderson traveled to Melbourne Florida to participate in advanced Mitigation Training.  During his training he was able to advance his Commercial Mitigation knowledge and network with Mitigation industry professionals.

Equipment Used in Basement Water Removal

1/10/2018 (Permalink)

There’s nothing worse than waking up in the morning and taking a trip down to the basement only to find out that it’s filled with two feet of water. Whether it’s rain water or a broken pipe, the result is the same: Your basement in Raleigh, NC is flooded. The next questions that you probably have are how do you get rid of the water and what equipment can you use. The first thing you should do is look for an expert who can help you out with the following equipment used for deep water removal:

Truck

Most home restoration experts use a truck to carry their equipment. A sump pump or trash pump may be mounted to the vehicle.

Sump Pump

This type of pump is used for simple water removal. If a pipe breaks or your basement floods with water, an expert may use this kind of pump to remove it. These pumps are designed for the following:

• The removal of water
• Draining a flooded basement
• Not generally used for water containing large debris

Trash Pump

A trash pump is similar to a sump pump in that they are both centrifugal pumps. However, this type of pump can be used to pass solids in the volume of water. This can help when you have gray or black water filled with sludge or twigs. Typically when a sewer backup or a flood from a storm enters your basement, there is going to be a lot of debris in the water. In this case, a trash pump may be the right kind of equipment for your situation.

At the end of the day, you should never leave standing water in your home. When it comes to water removal, oftentimes sump or trash pumps are the equipment that specialists employ to take care of the flooding problem and dry out your dwelling. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on storm damage.

How to Handle Sewer Backup

1/10/2018 (Permalink)

Of all the dirty jobs you have to do as a homeowner, sewer cleanup is going to take the cake. When there’s a flooded toilet involved, or when a storm triggered a sewer backup, it’s time to start weighing your options. If you’re feeling overwhelmed, here is what happens during a cleanup effort:

Pump It Out and Dry It Out

All the gunk that comes along with a sewer cleanup has to be taken out. You or your cleanup professional will have to start the process right away. Often, sump or trash pumps will be used to clear the water from your home. Then, with the use of fans and dehumidifiers, your residence will be dried.

Restoration and Carpet Repair

Carpets have to be considered in the sewer cleanup. Most of the time, carpets are not able to be saved, they have to be replaced after coming in contact with sewer backup. However, there are cases where they may be able to be salvaged. In these instances, the carpets have to be removed and scrubbed thoroughly. Remember that moisture is a breeding ground for mold, and when it comes to porous belongings, there are places for the mold to hide. Everything must be disinfected and cleaned.

Odor Elimination

The problem after sewer cleanup is that sometimes you still have to figure out what to do about the smell. The cleanup process will remove most of the scent, but not always all of it. If you find that the odor is lingering in your home, you can utilize HEPA air filters to clean the air and air fresheners to make the situation tolerable. Over time, the smell should fade.

No one wants to have to go through a sewer cleanup. It can be a difficult task, but when taken seriously and with the help of specialists in Raleigh, NC your home can be clean again in no time. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on water damage.

4 Tips To Prevent Water Damage During the Holidays

1/10/2018 (Permalink)

As the owner of commercial property in Raleigh, NC chances are you are going to shut down your operations during the holidays or be away from your building to go on vacation. If you don’t want to come back to a flooded property and have to deal with water pipe repair, there are certain things you need to do that can help prevent a broken pipe. Bear in mind these four tips for preventing water damage during the holidays.

1. Shut Off the Main Water Valve

This is the most important thing to do as it prevents water from coming into your building. Doing this can prevent extensive damage, floods and major pipe leaks. When shutting off the valve completely, open up all tabs to release water pressure. Be sure to also check for any standing water and leaks before abandoning your property.

2. Set the Temperature

It might be tempting to turn off the air conditioning and heating completely, but it’s not recommended. A consistent temperature is necessary to prevent frozen pipes. Furthermore, this also helps with humidity and condensation. You don’t want to risk mold growth. A minimum of 55 degrees Fahrenheit should be maintained.

3. Insulate Pipes

You will also want to insulate pipes with sleeves and wrapping in vulnerable areas such as attics and unheated basements. Doing so can prevent a broken pipe, water pipe repair and lots of headaches.

4. Install a Leak-Detection System

Install a monitored leak detector for the main water line and in specific areas of the building. That way you at least know when something’s not right.

These four steps can go a long way in preventing water damage to your property during the holidays and saving you the hassle of water pipe repair. Should things go wrong though, a restoration company can remove excess water and start the cleanup process of your flooded building.
Visit http://www.SERVPROcarymorrisvilleapex.com for more information on commercial water damage.

The Dangers of Black Water Floods

11/30/2017 (Permalink)

The Dangers of Black Water Floods

According to the ANSI/IICRC Standard S500, there are three categories of severity when it comes to the different types of liquids as they pertain to water damage. Using the right techniques and materials is crucial for speedy restoration.

Category 1 consists of clean water from a sanitary source, such as drinking fountains, faucets, and toilets. When left sitting too long, damage from these sources can quickly become worse.
Category 2 is sometimes referred to as grey water. It contains contaminants such as bacteria and viruses that can cause illness. Sources include toilet overflows of liquid only and dishwasher water. Restoration plans typically include large air movers and carpet and upholstery cleaning, depending on the severity of the damage.
Category 3 is grossly unsanitary and can cause serious bacterial growth in your home. This type of water damage is also known as black water, and it can be the result of flood waters.

When there is an overabundance of water in usually dry areas, sewers can back up and spew the raw sewage into the open. This could mean it is expelled up through toilets or into the streets and parking lots. Flooding is less centralized than other types of overflow water. As a result, it may be unpredictable and difficult to clean up Category 3 water.

Safety Is a Priority

Mishandling black water in Raleigh, NC can be hazardous to humans and animals. Mold can grow in small areas and spread quickly. Bacteria and fungi can take hold on wall boards, carpeting, and upholstery. Commercial sewage and mold remediation can present unique challenges. The class of destruction is as important as the category of liquid involved when it comes to cleanup procedures and techniques.

Professional water damage restoration services can come into the flood area to dry and repair substructures in addition to cleaning up the mess, from drywall and plaster to concrete and metal surfaces. Trained technicians can assess the damage and create the best plan for repair. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on water damage.

The Post-Fire Clean Up Process

11/30/2017 (Permalink)

The Post-Fire Clean Up Process

Tackling the cleaning after a fire in Raleigh, NC comes with a host of new concerns: Can you restore items with smoke damage without further damaging them? Can you remove soot damage without weakening the structure of your home? Fortunately, the answer to both questions is positive: smoke cleaning and soot removal can restore many items to their pre-fire condition, though some types of restoration may require the aid of professional services.

Pre-fire Inventory

Careful documentation should be the first step of your cleanup process, but you may not be in the state of mind or have the necessary tools to compile an inventory on your own. Often, your insurance and restoration company can aid with inventories, walking you through each area of your home to compile an inventory that reflects the past and present.

Documentation methods may include

Bar coding
Digital photography
Digital video
Itemized lists

Individual Inspection

Because a fire often brings multiple types of damage, including water, soot and smoke damage, each of your belongings will need to be inspected individually during inventory to determine what is viable for restoration. Some items, such as stainless-steel cookware and glass, can be deodorized with consumer-accessible cleansers, while others, like clothes and photographs, are likely to need more specialized applications for restoration.

Specialty Cleaning

For items that cannot be cleaned through conventional means, a content cleaning company may offer more extensive services. Ultrasonic machines can be used to deodorize nonporous items and return them to their original state, while dry cleaning can be used to remove odors from cloth items and restore your wardrobe. If you’re working with professionals, they’ll guide you through each step of the fire cleanup process and inform you which of your belongings, if any, require their specialty services.

Returning Normalcy

Finally, although a fire can cause both physical and mental stress, it need not permanently halt your life. By smoke cleaning your belongings and removing soot and smoke damage, you’ll be one step closer to returning a sense of normalcy for your family and recovering from the fire, which is the last, but most imperative, part of the cleanup process. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on fire damage.

Removing Odors After a Flood

11/30/2017 (Permalink)

Removing Odors After a Flood

Flooding can cause a lot of damage, and air quality can be one of the biggest casualties of this type of disaster. You can pump water out of a flooded area, clean obvious mold growth and set up drying machinery, but it takes a lot of work to rid your Raleigh, NC commercial property of offensive odors. Here’s a look at the process used by experienced remediation contractors when working to restore a scent-free environment to buildings in the aftermath of a flood.

The Causes of Odors

Before addressing the problem, your contractor will first need to determine the cause of the offending scents. The most common reason for musty odors is excessive moisture that encourages mold growth, which is why it’s important to fully extract all fluids before rebuilding. Besides spores, there are a few other common causes of smelly conditions:

Bacteria growth in clean standing water
Black water from sewage loss
Chemical spills

The Deodorizing Process

Once the underlying causes of the odors have been identified, technicians will get to work deodorizing the entire area. After setting dehumidifiers up in the space, the workers will use appropriate chemicals to remove odor-causing spores so they won’t grow back. If the affected region is small enough, you might be able to handle it on your own, but anything larger than 10 square feet should probably be cleaned by a professional.

The Importance of Odor Removal

In the wake of flooding, you want your employees and customers to think of your building as a safe place to visit, and musty odors from mold growth could work against you. The unpleasant scents that often follow after flood water recedes are an indication of a problem, but they can also be used to track down stubborn spores that would otherwise evade detection. By hiring a team of experienced remediation professionals to address these issues, you can get back to business with the flood’s destruction safely in your rear-view mirror. Visit http://www.SERVPROcarymorrisvilleapex.com for more information on flood damage.

New Ownership

9/15/2017 (Permalink)

Commercial New Ownership Bill Shook, New Owner and Operator for SERVPRO of Cary, Morrisville, and Apex

SERVPRO of Cary, Morrisville, Apex is excited to announce that we have a new owner and operator. Bill Shook recently took over all operations this month and has a vast knowledge and experience in the restoration industry. He served many years working for SERVPRO Industries and excited to own and operate a franchise. 

Bill  says, "We are excited to serve the Cary, Morrisville, and Apex area. What excites me most is all the new jobs and opportunities we will be creating for locals." 

You can visit www.SERVPROcarymorrisvilleapex.com for more information on the services that SERVPRO offers. Bill brings a strong culture of outstanding customer service and will make sure every client receives the best service available. If you have any questions, feel free to reach out at anytime.