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3 Steps To Follow After a Fire Affects Your Home

10/7/2019 (Permalink)

Green van parked in front of a home that has suffered from fire Fire damage in a Cary,NC home

3 Steps To Follow After a Fire Affects Your Home

After a fire has damaged a home in Cary, NC, homeowners can begin to feel overwhelmed with worry and uncertainty about the fire restoration process. Many don't know what they should do in order to begin the path toward restoration. If a fire has damaged your home, however, there are several useful steps you can take to make restoration easier.

1. Begin the Claims Process

It's often important for homeowners to make a claim with their insurance company to move the restoration process forward. The majority of home insurance policies include fire insurance, so long as the cause of the fire wasn't arson. After making an insurance claim, your insurance provider will send out an adjuster to assess the damage. After the assessment, your insurance company can compensate you for your losses.

2. Avoid Touching Your Belongings or Going Into Your Home

After the blaze has been extinguished, you may be tempted to enter your home. While it's understandable that you want to look around and assess the damage yourself, entering your home and touching belongings affected by the fire can have a negative impact on the fire restoration process. Only if firefighters or a fire marshall has said it is safe to go into your home should you go inside your house after a fire is extinguished, and even then you should generally avoid touching any damaged items.

3. Contact Restoration Services

Though you shouldn't enter your home in order to gather your damaged items, it's often wise to contact emergency restoration services. Professionals know how to safely enter homes and can help to mitigate the damage that has already occurred. After damaged items are removed from the home, experts can also help with smoke cleaning and odor removal before rebuilding begins.

As terrible as a home fire can be, there are several key steps homeowners can follow in order to improve the fire restoration process. Filing a claim soon after a fire, not entering your home without clearance from firefighters and contacting restoration services can often make restoration a quicker, less stressful ordeal.

3 Differences Between Mold and Mildew

9/25/2019 (Permalink)

A leaf with white spots. The white spots are a fungus called Mildew Mildew often occurs on living plants and crops

Distinctions Between Mold and Mildew

If you have water damage or high levels of moisture in your home in Raleigh, NC, then you may eventually discover that your house has developed a fungus growth. However, there are several varieties of fungus that you could be dealing with. It is important to determine whether you have mildew or mold damage since they should be handled differently. The following are a few distinctions between these types of fungus.

1. What It Looks Like

An easy way to determine whether you have mold or mildew growth is to examine the way it looks. Mildew is often white or gray and tends to grow flat. It usually has a powdery appearance. On the other hand, mold comes in a wide variety of colors, from black to white to green. Mold can be either slimy or fuzzy depending on the variety.

2. Where It Grows

While both mildew and mold growth are more likely to occur in areas with a lot of moisture, there are some differences. Mildew often occurs on living plants and crops though it can sometimes be found in other areas. Mold is more likely to grow on other surfaces and can be found in a variety of places. It may be hiding behind your walls, inside your air conditioner or on your shower tiles.

3. How Easy It Is to Remove

Because of the way it grows, mildew is often easier to remove than mold damage. Mildew remains on the surface of an object, so it can be scraped or scrubbed off. Mold, however, penetrates porous materials, so removing it from the outside will not always get rid of the growth.
Whether you have mildew or mold damage, it is important to have the fungus removed from your home as quickly as possible. Doing so will prevent it from spreading and causing further problems. A mold remediation company can inspect your home to determine the location, cause and type of growth and then perform cleanup to remove it.

What to Expect During Water Damage Mitigation

9/25/2019 (Permalink)

Supply line of a water heater leaking Leaking water heater causes water damage in Cary, NC

Water Mitigation Process

If your commercial building in Cary, NC, has suffered water damage from a burst pipe or a supply line leaking, it is important to have it repaired as quickly as possible. Doing so will allow you to continue doing business as usual. However, before repairs can begin, mitigation will need to be done. This will include cleanup and other preparations. The following steps will be performed during the process.

1. Inspection

Before anything else can be done, the building will need to be inspected. The restoration company will locate the source of the damage and stop the flow of water in this area. They will also determine the extent of the damage that has been done. During this step, the type of water will also be identified. Doing so will help them figure out how to move forward with the pipe burst cleanup.

2. Removal of Water

After the building has been inspected, all excess water will need to be removed. Letting it sit will increase the amount of damage that occurs and can result in warped or rotted wood as well as the growth of mold. The restoration company will have professional equipment that can quickly remove large amounts of water. In some cases, carpeting or other materials may need to be removed as well.

3. Drying

The final step before water cleanup is drying. Like water removal, this step is necessary to reduce the amount of secondary damage. Equipment such as dehumidifiers and industrial air movers are used to shorten the time it takes for items to reach an acceptable moisture level.

4. Cleanup

After drying, pipe burst cleanup can begin. This includes cleaning and sanitization of both the structure of the building as well as any affected belongings. Odor removal may also be done to reduce any unpleasant smells caused by water damage.
Once these steps have been completed, then the company will start on restoration. While mitigation and pipe burst cleanup may seem like a lengthy process, the water damage remediation company will finish as quickly as possible to reduce further damage, saving both time and money during repairs.

A Brief Guide to Storm Shutters

9/9/2019 (Permalink)

Roll down shutter. Like the name says, this type of shutter rolls down over your window Roll- down shutter

Brief Guide To The Five Main Types Of Storm Shutter

Whether you regularly experience hurricanes in Wilbon, NC, or not, storm shutters may be a wise investment in your home. After all, virtually every community is subjected to high winds. Here's a brief guide to the five main types of storm shutter.

1. Storm Panel

Storm panels are usually made from metal. They attach to your windows and doors using bolts, tracks, or both, and overlap one another for maximum protection. The main drawback to this inexpensive type of shutter is that they need to be stored somewhere when not in use, which, hopefully, is most of the time.

2. Accordion

Accordion-style barriers are exactly what they sound like. They're permanently fastened beside your windows and extended when weather gets rough. The upside of an accordion shutter is that it's easy to use and can be equipped quickly by one person. The downside is that it's attached to your house year-round, so you better like the way it looks.

3. Colonial Hurricane

Colonial hurricane shutters are also permanently affixed to your house, next to your windows, but they're decorative. Instead of operating like an accordion, they fold open and shut. While they look great, they can take 45 minutes or more to deploy when high winds threaten.

4. Bahama Hurricane

Popular in — you guessed it — the Bahamas, this type of shutter also folds over your window. Unlike the colonial style, however, it's permanently attached above the window and folds downward. For that reason, it's an easy shutter for one person to operate, and it provides shade, whether you want it or not.

5. Roll-Down

Like the name says, this type of shutter rolls down over your window and offers the best protection on the market today, with the price tag to match. When not in use, these shades are rolled back up into a permanent fixture above the window using either a crank or push-button operation.
When it comes to combating high winds and avoiding a call to your local storm damage recovery service, storm shutters can be a valuable addition to your residence. Before you invest, be sure to consider your home's aesthetics, your storage options, and your budget.

Get a Solid Estimate for Fire Restoration Work

8/28/2019 (Permalink)

A SERVPRO professional cleaning the ceiling of a home that has suffered smoke damage Fire restoration in Wilbon, NC

If your company has experienced a business fire in Wilbon, NC, there will be a lot for you to think about and all at once. The greatest concern, no doubt, will be the safety of everyone involved, but once that has been established your thoughts might turn to costs. You will want to get an estimate of how much the cleanup process will cost you. It's important to understand that not all estimates are equal. Some companies may offer a quick, non-binding price that sounds too good to be true. However, when the time comes to pay the bill it will be much higher than stated. Look for a guaranteed price from a reputable company, preferably one that handles all aspects of a fire restoration.

The Steps for a Thorough Restoration

When fire damage happens, your building has gone through a big event. It's not just the fire you have to worry about, but also soot and smoke damage and likely water damage from the fire crews or sprinkler system. The fire restoration team will go through the following steps as needed:

  • Boarding up the building to make sure it is safe
  • Replacing the roof if needed
  • Removing debris from the site
  • Addressing smoke and fire odors
  • Cleaning of upholstery and fabrics
  • Filing a damage claim with the insurance company

A commercial fire is a major event and there are a lot of moving parts to the cleanup process. A solid estimate is just the beginning of your relationship with the restoration professionals. Make sure it gets off on a good foot with a price that is fair, thorough and honest.

A business fire in Wilbon, NC, can be managed effectively by working with professionals. They have the training and equipment to handle big projects safely and quickly. It all starts with an estimate of the costs and the time needed to complete the job.

3 Tips for Protecting Your Commercial Roof From Storm Damage

8/28/2019 (Permalink)

A man performing roof inspection It’s a good idea to regularly inspect and maintain your roof cover when preparing for water or wind damage

Maintenance Tips To Protect Your Roof From Storm Damage

When there’s a storm in the forecast, it’s crucial to shield your Raleigh, NC, business from potential damage. The best way to be prepared ahead of time is to regularly maintain and inspect your commercial roof. Whether you notice cracks or a roof leak, actively searching for problem areas and resolving them can help you equip your business for severe weather. Here are some simple maintenance tips to protect your roof from storm damage.

1. Check Drainage System

Your roof’s drainage system must be examined at least twice a year. Be sure to do the following:

  1. Inspect system
  2. Clean out any debris (twigs, tree leaves, etc.)
  3. Look for cracks around roof drains

If you notice any cracks, it’s vital to have them repaired as soon as possible. Every part of your roof’s drainage system should be in good condition to prevent debris and other materials from causing clogs.

2. Maintain Roof Cover

It’s also a good idea to regularly inspect and maintain your roof cover when preparing for water or wind damage. Be sure to check for debris and any loose materials during your inspection. Additionally, you may need to replace the cover if you notice any bubbling or peeling. Taking proper care of your roof cover can help you avoid issues such as clogging or a roof leak.

3. Clean Gutters

Maintaining clean gutters is a critical part of caring for your roof. By cleaning out your gutters before a storm, you can prevent water from building up inside them and causing damage. Failing to clean your gutters may also cause the materials on your roof to rot. Don’t neglect basic gutter maintenance when preparing for storm or flood damage.
Don’t wait to call a storm damage restoration company if you’re facing any kind of damage to your business. Requesting the professional services you need can help bring your business back to life, whether you’re dealing with a roof leak or wind damage.

4 Factors That Can Cause Your Toilet To Leak When You Flush

8/28/2019 (Permalink)

Someone's hand flushing a toilet Leaking toilet after flushing in Cary, NC

Consider These 4 Factors When Troubleshooting Your Leaking Toilet

If your toilet leaks when you flush, there are a few possible explanations. It's important to troubleshoot a toilet leak as soon as possible. If undetected or unresolved, a leaking toilet can wreak havoc on your home and cost you in water damage repair. As a homeowner in Cary, NC, check for these factors when troubleshooting your leak:

1. Dry Wax Ring. Check the integrity of your wax ring, the component between your toilet's base and the flange. If it has dried out over time, it can crumble and cause water to leak from the toilet's base onto the floor and surrounding area.

2. Improper Wax Ring Installation. Installing the wax ring can be a tricky task, especially for someone with little plumbing experience or know-how. If improperly installed, the wax ring can create breaches and allow water to escape. A foul odor is another symptom of improper wax ring installation. Don't forget to use your nose when investigating your bathroom leak!

3. Broken Flange. The toilet flange is a pipe fitting that mounts the toilet to the floor and connects it to the drainpipe. A broken flange compromises the drainage of water after flushing and can force water out of the toilet's base onto the bathroom floor. In addition to a leaking toilet, a toilet that rocks back and forth may also be a sign of a broken flange.

4. Loose Tank. The bolts that connect your toilet and its tank can come loose over time. This disconnection can cause the tank gasket to move, allowing water to bypass the gasket and head for your floor!

Consider these four factors when troubleshooting your leaking toilet. With a little time and attention, you can quickly pinpoint the source of the leak and put a plan in place to resolve the issue. The sooner you pinpoint the source, the sooner you can fix it and save money and time over the long run.

Can You Spot Smoke Damage?

7/29/2019 (Permalink)

Smoke damage

Whether fire damage has affected your entire home or just a small area, there's a good chance that damage has occurred. Lingering odors, ashes, and soot can indicate and perhaps cause unseen destruction. Even if you can't see a lot of damage, it's important to contact smoke cleaning professionals to quickly address the problem.


Damages must be documented right away.
Your insurance may cover destruction related to fire, smoke, ash, and soot.
Professional cleaning has safe and effective results.


Your home should be a safe and comfortable place to live. A quick response is the best way to be sure that all damages have been addressed.

Signs of Smoke Damage

Smoke damage isn't always obvious and sometimes it's hard to see the need for hiring a team of professionals. If your New Hill, NC, home has been affected by fire, and you haven't addressed the possibility of unseen damage, watch out for the following signs that you need to take smoke cleaning steps.

One: Stains on the Walls and Ceilings

Plastic surfaces absorb the particulates carried by smoke and hang onto the oily residue left by soot. Stains may be obvious right away, or they may become more apparent as time goes by.

Two: Rust and Corrosion on Metals

It doesn't take very long for copper in your home to succumb to fire damage, but other metals take longer to show harm. Usually, discoloration and deterioration can be seen within several hours. If you aren't looking, you may not notice trouble until it has spread.

Three: Discoloration of Draperies and Upholstery

You should also watch out for discoloration on your window treatments, furnishings, and even clothing. As smoke, ashes, and soot are left untreated, residue and smoke odor are absorbed into the fibers. Smoke and fire cleanup professionals can address these issues quickly and thoroughly.

After the flames have been put out, you may think that there's no more risk of damage. However, smoke cleaning services are just as important to the well-being of your home and fire damage cleanup.

How the Standards for Mold Cleaning Have Changed

7/29/2019 (Permalink)

Mold should be treated by a reputable company in Wilbon, NC

How thew Standards for Mold Cleaning Have Changed

For a lowly fungus, mold (and mold cleaning) has received a lot of attention in recent years. This is in part because people like to hear a good mold story every now and then, and partly because a few things have changed recently. The main reference guide for professional mold remediation, the S520, has updated the mold standards that the industry must follow. This change affects professional mold remediation companies, as well as insurance coverage for businesses. It also makes it more important that companies that clean up mold have well-trained and certified employees. To get out the correct information, a number of workshops are being offered to educate cleaning companies on the new standards.

How This Affects You

As a business owner or property manager, it pays to be informed. If you need a mold cleanup, it's important to ask the company you hire in Wilbon, NC, if it is aware of the new mold standards and if its employees are trained in this process. The new standards are important for the following reasons:

  • They set guidelines for professional mold remediation
  • They are based on reliable remediation and restoration principals
  • They guide technicians in real situations
  • They were developed with the help of scientists, industry professionals, public health workers and others

In short, you want to hire a company that is using the latest techniques and the best equipment to clean your building. A company that doesn't have properly trained workers may not fix the problem.

How To Deal With Mold

Whether you building is infested with black mold or some other type, it's important to know that mold is an irritant and allergen to many people. Therefore, it should be treated by a reputable company in Wilbon, NC. The technician will know that mold spores thrive on moisture. The mold remediation process works to make sure the right amount of moisture or humidity is present. A trained technician will be aware of the published mold standards.

5 Things You Should Avoid After a Flood

7/11/2019 (Permalink)

Flooded home in Fuquay- Varina, NC

Things Not to Do During After a Flood

If you have experienced a flooded home in Fuquay- Varina, NC, it is important that you follow the proper procedures to keep both your home and yourself safe. The following are several things that you should remember not to do in this situation.

1. Do Not Remain in an Unsafe Environment

While you may not want to leave your home, if there is flood water in the building, you may need to relocate to somewhere safer. Once you have done so, you can start thinking about what you should do to salvage your home.

2. Do Not Use Electricity

Until your house has been inspected, you should avoid using any electricity, particularly if the building has been flooded. Use the breaker to turn off the power as even something as simple as turning off the lights can be hazardous.

3. Do Not Forget to Call Your Insurance Agent

If you have flood insurance, you should call your agent right away to begin working on filing a claim. Waiting too long after the damage has occurred may cause your claim to be denied.

4. Do Not Allow Water to Sit in Your Home

Because water damage becomes worse the longer it sits, you should contact an emergency restoration service right away to begin work on your home. They will be able to perform mitigation to prevent further damage before beginning any necessary repairs.

5. Do Not Come Into Contact with Flood Water

Water from a flood is considered Category 3 or black water. This means that it is highly contaminated and may contain harsh chemicals, harmful bacteria and sewage. You should avoid contact with this type of water and dispose of any food or beverages that it touches. If you have black water in your home, it will need to be cleaned and sanitized thoroughly.
If there is flood water in your home, you should remember to make your safety a priority. Then you can focus on taking the necessary steps to begin repairs on your house.