Recent Why SERVPRO Posts

What To Know About Preferred Vendor Qualifications

1/23/2020 (Permalink)

Two green vans getting ready to go on the road Insurance providers recommend SERVPRO because they know what to expect from these professionals

What To Know About Preferred Vendor Qualifications

When a business in Raleigh, NC, sufferers fire, storm, flooding, or mold damage their insurance agent may recommend a preferred vendor to conduct the repairs. One of the main reasons for this is that they know a preferred vendor has met all the qualifications required to do the job up to the insurance provider's standards.

1. Know What To Expect

Insurance providers recommend companies from their preferred vendor program like a local SERVPRO because they know what to expect from these professionals. This includes employing reliable professionals on their restoration teams, following all safety guidelines, and making sure all restorations meet IICRC guidelines. In fact, there are 21 different standards these professionals have to meet on every job to maintain their status as a preferred vendor.

2. High Standard of Work

Working with a preferred vendor recommended by an insurance agent is one way to ensure that the team restoring a business property meets a high standard in every aspect of their work. This includes having the proper equipment no matter the size of the job, a quick response time, and the ability to handle a variety of types of damage.

3. Top Quality Results

When working with a SERVPRO team clients can feel confident that they will receive quality results. These teams strive to restore the damaged area so it looks like the disaster never occurred. This includes items and document restoration as well.
One of the main reasons an insurance agent may recommend working with a company from their vendor program is that these preferred vendors meet the standards needed by the insurance provider. They know what to expect from each vendor in their program, know that these standards mean they can expect a high quality of work in all aspects of the job and that this will show through in the results. Working with a preferred vendor like SERVPRO can help ensure that the repairs leave the damaged area looking “Like it never even happened.”

Expert Mold Remediation for Quality Results

11/27/2019 (Permalink)

When you recognize the signs of black mold, it's time to contact professionals

Expert Mold Remediation for Quality Results

It doesn't take long for black mold to establish itself in your Fuquay- Varina, NC, home, and within just 48 hours, you could have an expensive problem on your hands. Unfortunately, mold cleanup isn't a good project to tackle yourself. Here are a few of the facts that make it difficult for homeowners to safely and effectively handle this issue:

  • Mold exists naturally and is nearly always present inside and outside of your home.
  • Microscopic spores travel on the air, on pet fur, on clothing, through air conditioning and heating systems, and through open doors and windows.
  • The only requirements for mold colonies are moisture and a bit of organic matter.
  • Even high levels of humidity can support colony growth.
  • The widespread evidence of trouble can only be fully addressed if the initial source is found and remedied.

Within these facts in mind, it's impossible to completely remove mold from your home. Instead, you should contact a mold remediation professional.


Identify the Cause of Mold Trouble

As soon as you suspect that black mold is present in your home, contact a professional with the training and expertise to track down the source of trouble, such as a seeping pipe or a leak in the foundation. After identifying the cause of mold damage, the technician can begin mold remediation in earnest.

Complete the Steps of Remediation

Personal protection gear is used as part of the containment process, so technicians don't track spores throughout the rest of your home. Other containment steps may include covering and taping off openings to limit airflow. Damaged materials, such as drywall and carpeting, may be removed and replaced. If the materials can be saved, professionals run them through a cleaning and disinfection process. Of course, one of the main steps in mold remediation is thoroughly drying out all wet materials and rooms.

Act Quickly

When you recognize the signs of black mold or even suspect its presence, it's time to contact professionals from Fuquay- Varina, NC, who are familiar with the area's environmental conditions. Don't wait for mold to spread; stop this intruder from affecting your home and family.

3 Differences Between Mold and Mildew

9/25/2019 (Permalink)

Mildew often occurs on living plants and crops

Distinctions Between Mold and Mildew

If you have water damage or high levels of moisture in your home in Raleigh, NC, then you may eventually discover that your house has developed a fungus growth. However, there are several varieties of fungus that you could be dealing with. It is important to determine whether you have mildew or mold damage since they should be handled differently. The following are a few distinctions between these types of fungus.

1. What It Looks Like

An easy way to determine whether you have mold or mildew growth is to examine the way it looks. Mildew is often white or gray and tends to grow flat. It usually has a powdery appearance. On the other hand, mold comes in a wide variety of colors, from black to white to green. Mold can be either slimy or fuzzy depending on the variety.

2. Where It Grows

While both mildew and mold growth are more likely to occur in areas with a lot of moisture, there are some differences. Mildew often occurs on living plants and crops though it can sometimes be found in other areas. Mold is more likely to grow on other surfaces and can be found in a variety of places. It may be hiding behind your walls, inside your air conditioner or on your shower tiles.

3. How Easy It Is to Remove

Because of the way it grows, mildew is often easier to remove than mold damage. Mildew remains on the surface of an object, so it can be scraped or scrubbed off. Mold, however, penetrates porous materials, so removing it from the outside will not always get rid of the growth.
Whether you have mildew or mold damage, it is important to have the fungus removed from your home as quickly as possible. Doing so will prevent it from spreading and causing further problems. A mold remediation company can inspect your home to determine the location, cause and type of growth and then perform cleanup to remove it.

How the Standards for Mold Cleaning Have Changed

7/29/2019 (Permalink)

Mold should be treated by a reputable company in Wilbon, NC

How thew Standards for Mold Cleaning Have Changed

For a lowly fungus, mold (and mold cleaning) has received a lot of attention in recent years. This is in part because people like to hear a good mold story every now and then, and partly because a few things have changed recently. The main reference guide for professional mold remediation, the S520, has updated the mold standards that the industry must follow. This change affects professional mold remediation companies, as well as insurance coverage for businesses. It also makes it more important that companies that clean up mold have well-trained and certified employees. To get out the correct information, a number of workshops are being offered to educate cleaning companies on the new standards.

How This Affects You

As a business owner or property manager, it pays to be informed. If you need a mold cleanup, it's important to ask the company you hire in Wilbon, NC, if it is aware of the new mold standards and if its employees are trained in this process. The new standards are important for the following reasons:

  • They set guidelines for professional mold remediation
  • They are based on reliable remediation and restoration principals
  • They guide technicians in real situations
  • They were developed with the help of scientists, industry professionals, public health workers and others

In short, you want to hire a company that is using the latest techniques and the best equipment to clean your building. A company that doesn't have properly trained workers may not fix the problem.

How To Deal With Mold

Whether you building is infested with black mold or some other type, it's important to know that mold is an irritant and allergen to many people. Therefore, it should be treated by a reputable company in Wilbon, NC. The technician will know that mold spores thrive on moisture. The mold remediation process works to make sure the right amount of moisture or humidity is present. A trained technician will be aware of the published mold standards.

Surprising Facts About Mildew and Your Houseplants

5/30/2019 (Permalink)

Plant mildew can also occur on outdoor plants

Surprising Facts About Mildew and Your Houseplants

One of the keys to energy-efficient homes today is that they are well-insulated and airtight. This keeps them cool during the hot months and warm during the cold months. Unfortunately, these designs can sometimes lead to high indoor humidity. If houseplants are present, plant mildew may not be far behind. You may be surprised to learn that mildew:

  • Does not grow in your bathroom or on any interior surfaces of your home.
  • Is always white or light-colored.
  • Is a parasite that lives on your plants without killing them.

Everyone Thinks They Know About Mildew

The average homeowner believes that any discoloration in a bathroom’s tile grout is mildew. The truth is that it’s mold. Mildew grows only on plants. Houseplants are the most common victims of mildew infestation.

Plant mildew can also occur on outdoor plants. Unhealthy plants in areas with poor air circulation are the best candidates for outdoor mildew.

You Can Treat Mildew Growth With Chemicals

The hardware store is a good place to get a product to treat your mildew problem. Visit the gardening department. There you will find fungicides and mildewcides that can safely treat your plants. Store associates are often excellent sources to help you select a product and application method.

You Can Also Treat Mildew Growth Without Chemicals

Today, many people frown on solving problems with chemicals. If you want to avoid bringing them into your home, here are some things to try.

  • Move your plants temporarily outdoors so that they can get some sun and fresh air.
  • Wash the leaves with clean water using a spray bottle.
  • Cut away the heavily infected and unhealthy leaves to promote new growth.
  • Find a way to water the roots and keep the surface dry.

Plant mildew does not pose a serious problem to your home. That mold on your bathroom wall or anywhere else is your home does. It’s important to act quickly. In the Apex, NC, area you will find mold remediation experts who are ready to evaluate your situation and perform the cleanup. They are just a phone call away.

What Makes Adjusters and Clients Agree On a Restoration Service?

3/25/2019 (Permalink)

For restoration services in your commercial building call SERVPRO

It is important for commercial clients and insurance adjusters to come to an agreement on a restoration service. This can make it easier to settle an insurance claim in a manner that is satisfactory to all parties. Whether you are an insurance adjuster or a property owner, you should seek out a restoration service with the following features.

An Outstanding Track Record

Adjusters and clients both stand to benefit from hiring a reputable restoration service. There are several factors that make these services stand out:

  • In operation for decades
  • Satisfied customers
  • Claim and job information available

SERVPRO provides information about claims, job costs and response times to insurance agents and adjusters through the Claims Information Center. Clients can also look up reviews and testimonials to determine whether a franchise meets their standards.

Fast Response Times

An insurance adjuster and a client both have an interest in mitigating and restoring damage as quickly as possible. Services that can provide fast response times may meet this need. SERVPRO sets high corporate standards:

  • Call response in one hour
  • On-site visit within four hours
  • Verbal briefing within eight hours

These features can satisfy the demands of clients and make an estimate available to insurance representatives in a timely manner. Independent services may not be able to guarantee these times, particularly in the event of large losses caused by a disaster or storm.

Mitigation and Restoration Services

Adjusters and clients should also seek out a company that is capable of performing mitigation and restoration work. This allows for all work to be covered in a single estimate, which simplifies the insurance claim process.

These are several points on which a commercial client and insurance adjuster should agree when it comes to choosing a restoration company. Clients and adjusters can work together to make sure their needs are satisfied when selecting a service in Raleigh, NC.

What To Do If Your Paintings Have Mold Damage

3/7/2019 (Permalink)

Whether it is a priceless classic or a sentimental piece of art, discovering that your painting has started to grow mold can create many concerns. You may wonder if there is anything to be done.

Can Mold Cleaning Really Help in This Case?

Here are the answers to a few questions that you might have concerning mold and artwork.

1. Why Do Paintings Develop Mold?
Because they are created on porous surfaces such as paper and canvas, it is easy for paintings to trap moisture. When this happens, mold damage can occur. Mold spores grow and spread quickly in moist areas, so if your painting has gotten wet, whether it is from a small spill or severe storm damage to your New Hill, NC, home, it might be at risk.

2. Are They Beyond Repair?
You might assume that, because it is a delicate product, mold remediation is not possible for your damaged painting. This is not the case. Professional mold removal specialists can clean paper documents, photographs and paintings to restore them to their previous condition.

3. What Can Be Done?
If your item has been damaged by water and has grown mold as a result, you can have mold cleaning done by a professional service. They will make sure that the painting is properly dried and will remove any visible mold before sanitizing the item to prevent mold from returning. Once they are finished, you may not be able to tell that the painting was damaged at all.

While any damage to your property can be upsetting, it can be especially so if the items affected are of high value, whether it is sentimental or monetary. However, in many cases, mold cleaning is effective and can be enough to save the item. If your home has suffered water damage and your paintings have begun to grow mold, using a professional mold remediation service can leave them looking good as new.

Trust SERVPRO and Its Fire Restoration Process

2/18/2019 (Permalink)

For your fire restoration needs, trust SERVPRO

If a fire starts in your Fuquay- Varina, NC, home, you know it’s vital to get out safely and call the fire department as soon as possible. If the fire was extensive and ruined or damaged parts of the structure or your belongings, you need an experienced fire restoration team to help. The best companies have qualified professionals who will follow thorough steps to help ensure you get back on your feet soon.

Tried and True Steps

There are many benefits to enlisting the talents of a fire cleanup company. When you get SERVPRO on the case, you can have confidence that the employees will follow the most effective process to salvage or replace those items the fire affected. These key steps are as follows:

  • Inspect and evaluate
  • Tear out, tarp and board
  • Clean and sanitize
  • Replace, if necessary

Inspection

The first thing the team will do is complete a thorough, meticulous inspection to assess the extent of the damage. Technicians will come up with a plan of attack based on how much of the home suffered damage, what portions of the home and what items need attention, and what they can salvage and what they must replace using rebuilding services.

Tear-Out and Boarding Process

If fire and smoke completely ruined areas beyond repair, the team will remove these items to prevent further problems. Company representatives will also mitigate holes and gaps in the roof or walls by boarding up and tarping the problematic places.

Cleaning and Sanitizing

Smoke damage can make fire restoration difficult, but SERVPRO has the necessary equipment and methods to clean just about anything, including electronics. The team will do its part to make your home livable once more.

Restoration

In a fire rebuild, SERVPRO will repair and restore drywall, flooring, roofs and other places that the fire ruined. The team will replace items as a last resort.

For your fire restoration needs, trust SERVPRO. The team has what it takes to ensure a successful repair and rebuild of your home.

What To Do If Mold Is Growing In an Apartment

11/29/2018 (Permalink)

Crawlspace mold in Morrisville,NC

Three Mold Cleanup Measures 

Mold can quickly spread throughout an apartment complex. If a tenant or facility manager reports that mold is present, it is necessary act quickly to protect residents and contain the problem. Apartment owners should take these three mold cleanup measures to resolve a mold contamination issue as quickly as possible.

1. Schedule a Mold Test or Inspection

As soon as a tenant or facilities manager reports seeing visible mold or smelling a moldy odor, a property owner should promptly schedule an inspection. Once he or she determines whether mold is present and the extent of the problem, the owner can schedule remediation. In general, tenants are responsible for the contents of their unit, and owners are responsible for the structure.

2. Make a Plan for Remediation

Depending on where mold is growing and how extensive the problem is, mold cleanup may be required in one or several units. If mold is growing between walls or in a centralized HVAC system, more extensive remediation may be necessary. If mold has not spread throughout the building, it is important to encourage tenants to prevent mold growth by keeping apartments clean and dry.

3. Determine How to Accommodate Tenants

Tenants living in areas affected by mold may need to move into uncontaminated units. It is important that they take measures to prevent the spread of mold spores from contaminated apartments to uncontaminated apartments, and that the new residence has equipment, such as a dehumidifier, that can discourage mold growth.

Depending on the extent of the mold problem and where mold is growing, it may also be necessary to take measures to contain the problem with either simple containment or more advanced measures such as a negative air chamber and decontamination chamber. Mold cleanup experts can suggest the best ways to limit the severity of mold contamination in an apartment complex in Morrisville, NC.

Actions to Avoid After a Storm

11/21/2018 (Permalink)

Mold damage caused by a moisture issue in a Raleigh,NC basement

Three Activities to Avoid When Dealing With Flood Water Inside Your House

Do you know what to do with a flooded home after a Raleigh, NC, storm? If not, you may accidentally participate in some dangerous activities that you think are completely safe.
Here are three activities that are some of the most important to avoid when dealing with flood water inside your house.

1. Walking Through Standing Water

If standing water is present in your home, avoid wading through it. This could be a very dangerous step to take due to possible contamination. Let water damage professionals help you because it is often better to delay the cleanup process than to risk your safety.

2. Cleaning Mold Yourself

If you find a lot of mold in your wet home, you may want to leave and wait for the remediation specialists to arrive. Don’t attempt to clean up a moldy area that you are not knowledgeable about, as you may do more harm than good to your home’s structure. A specialist can have a better idea of what to do in your particular situation.

3. Ditching Protective Gear

Wild animals and contaminated flood water are just two hazards that you may want to consider before entering your home. If you are not wearing heavy-duty gloves and sturdy rubber boots, reconsider going inside. Once again, if you are not confident about the safety of the situation, it can be best to wait for the help of trained technicians.

It can be difficult to stand by and do nothing when your home may be at stake, but you owe it to yourself to use sound judgment and not make any hasty decisions that can be dangerous for you or your home. Flood water can be complicated, and the emotional aftermath of a storm often makes it even more so. Using calm logic by avoiding the actions above can help you stay safe during, and after, a flood.

What to Include in a Fire Contingency Plan for your Business

11/21/2018 (Permalink)

Including fire alarms in your Cary,NC business can help you and your employees in a situation

Many Plans Contain the Following

Many business owners in Cary, NC, have included a contingency plan in their safety operations and employee handbooks. These plans can not only help save lives in the event of an emergency, but may also contain important information a company may need quick access to. 


1. Locations of Alarms and Extinguishers

One important thing to include in your plan is the location of all alarms and fire extinguishers. This can help ensure that your employees know where these important tools are if they ever need them.

2. Escape Route and Meeting Places

An essential part of any evacuation plan is the locations of exits and a meeting place. There should be at least two possible escape routes from every point in the building, in case one is blocked, and all employees should know to gather at the designated location. The meeting place should be in a safe area outside the building.

3. Who Can Access Medical Information and Emergency Contacts

One thing many people don’t consider including in their contingency plan is who keeps track of the emergency contact or medical information needed for their employees. While the information itself should be kept private, you may want to state which staff members should be contacted if access is necessary. For example the head of HR or a department manager.

4. After Fire Procedures and Cleanup Information

In addition to emergency procedures you may want to include some information for what to do afterward. This can include insurance information or the number for a fire damage restoration service that can help with cleanup.

Including this information in a company’s contingency plan can help ensure that everyone knows the safety procedures before an emergency takes place. Including emergency information is also a good way to keep it easily accessible. These things can both save time and keep everyone safe.