Recent Why SERVPRO Posts

What Makes Adjusters and Clients Agree On a Restoration Service?

3/25/2019 (Permalink)

For restoration services in your commercial building call SERVPRO

It is important for commercial clients and insurance adjusters to come to an agreement on a restoration service. This can make it easier to settle an insurance claim in a manner that is satisfactory to all parties. Whether you are an insurance adjuster or a property owner, you should seek out a restoration service with the following features.

An Outstanding Track Record

Adjusters and clients both stand to benefit from hiring a reputable restoration service. There are several factors that make these services stand out:

  • In operation for decades
  • Satisfied customers
  • Claim and job information available

SERVPRO provides information about claims, job costs and response times to insurance agents and adjusters through the Claims Information Center. Clients can also look up reviews and testimonials to determine whether a franchise meets their standards.

Fast Response Times

An insurance adjuster and a client both have an interest in mitigating and restoring damage as quickly as possible. Services that can provide fast response times may meet this need. SERVPRO sets high corporate standards:

  • Call response in one hour
  • On-site visit within four hours
  • Verbal briefing within eight hours

These features can satisfy the demands of clients and make an estimate available to insurance representatives in a timely manner. Independent services may not be able to guarantee these times, particularly in the event of large losses caused by a disaster or storm.

Mitigation and Restoration Services

Adjusters and clients should also seek out a company that is capable of performing mitigation and restoration work. This allows for all work to be covered in a single estimate, which simplifies the insurance claim process.

These are several points on which a commercial client and insurance adjuster should agree when it comes to choosing a restoration company. Clients and adjusters can work together to make sure their needs are satisfied when selecting a service in Raleigh, NC.

What To Do If Your Paintings Have Mold Damage

3/7/2019 (Permalink)

Whether it is a priceless classic or a sentimental piece of art, discovering that your painting has started to grow mold can create many concerns. You may wonder if there is anything to be done.

Can Mold Cleaning Really Help in This Case?

Here are the answers to a few questions that you might have concerning mold and artwork.

1. Why Do Paintings Develop Mold?
Because they are created on porous surfaces such as paper and canvas, it is easy for paintings to trap moisture. When this happens, mold damage can occur. Mold spores grow and spread quickly in moist areas, so if your painting has gotten wet, whether it is from a small spill or severe storm damage to your New Hill, NC, home, it might be at risk.

2. Are They Beyond Repair?
You might assume that, because it is a delicate product, mold remediation is not possible for your damaged painting. This is not the case. Professional mold removal specialists can clean paper documents, photographs and paintings to restore them to their previous condition.

3. What Can Be Done?
If your item has been damaged by water and has grown mold as a result, you can have mold cleaning done by a professional service. They will make sure that the painting is properly dried and will remove any visible mold before sanitizing the item to prevent mold from returning. Once they are finished, you may not be able to tell that the painting was damaged at all.

While any damage to your property can be upsetting, it can be especially so if the items affected are of high value, whether it is sentimental or monetary. However, in many cases, mold cleaning is effective and can be enough to save the item. If your home has suffered water damage and your paintings have begun to grow mold, using a professional mold remediation service can leave them looking good as new.

Trust SERVPRO and Its Fire Restoration Process

2/18/2019 (Permalink)

For your fire restoration needs, trust SERVPRO

If a fire starts in your Fuquay- Varina, NC, home, you know it’s vital to get out safely and call the fire department as soon as possible. If the fire was extensive and ruined or damaged parts of the structure or your belongings, you need an experienced fire restoration team to help. The best companies have qualified professionals who will follow thorough steps to help ensure you get back on your feet soon.

Tried and True Steps

There are many benefits to enlisting the talents of a fire cleanup company. When you get SERVPRO on the case, you can have confidence that the employees will follow the most effective process to salvage or replace those items the fire affected. These key steps are as follows:

  • Inspect and evaluate
  • Tear out, tarp and board
  • Clean and sanitize
  • Replace, if necessary

Inspection

The first thing the team will do is complete a thorough, meticulous inspection to assess the extent of the damage. Technicians will come up with a plan of attack based on how much of the home suffered damage, what portions of the home and what items need attention, and what they can salvage and what they must replace using rebuilding services.

Tear-Out and Boarding Process

If fire and smoke completely ruined areas beyond repair, the team will remove these items to prevent further problems. Company representatives will also mitigate holes and gaps in the roof or walls by boarding up and tarping the problematic places.

Cleaning and Sanitizing

Smoke damage can make fire restoration difficult, but SERVPRO has the necessary equipment and methods to clean just about anything, including electronics. The team will do its part to make your home livable once more.

Restoration

In a fire rebuild, SERVPRO will repair and restore drywall, flooring, roofs and other places that the fire ruined. The team will replace items as a last resort.

For your fire restoration needs, trust SERVPRO. The team has what it takes to ensure a successful repair and rebuild of your home.

What To Do If Mold Is Growing In an Apartment

11/29/2018 (Permalink)

Crawlspace mold in Morrisville,NC

Three Mold Cleanup Measures 

Mold can quickly spread throughout an apartment complex. If a tenant or facility manager reports that mold is present, it is necessary act quickly to protect residents and contain the problem. Apartment owners should take these three mold cleanup measures to resolve a mold contamination issue as quickly as possible.

1. Schedule a Mold Test or Inspection

As soon as a tenant or facilities manager reports seeing visible mold or smelling a moldy odor, a property owner should promptly schedule an inspection. Once he or she determines whether mold is present and the extent of the problem, the owner can schedule remediation. In general, tenants are responsible for the contents of their unit, and owners are responsible for the structure.

2. Make a Plan for Remediation

Depending on where mold is growing and how extensive the problem is, mold cleanup may be required in one or several units. If mold is growing between walls or in a centralized HVAC system, more extensive remediation may be necessary. If mold has not spread throughout the building, it is important to encourage tenants to prevent mold growth by keeping apartments clean and dry.

3. Determine How to Accommodate Tenants

Tenants living in areas affected by mold may need to move into uncontaminated units. It is important that they take measures to prevent the spread of mold spores from contaminated apartments to uncontaminated apartments, and that the new residence has equipment, such as a dehumidifier, that can discourage mold growth.

Depending on the extent of the mold problem and where mold is growing, it may also be necessary to take measures to contain the problem with either simple containment or more advanced measures such as a negative air chamber and decontamination chamber. Mold cleanup experts can suggest the best ways to limit the severity of mold contamination in an apartment complex in Morrisville, NC.

Actions to Avoid After a Storm

11/21/2018 (Permalink)

Mold damage caused by a moisture issue in a Raleigh,NC basement

Three Activities to Avoid When Dealing With Flood Water Inside Your House

Do you know what to do with a flooded home after a Raleigh, NC, storm? If not, you may accidentally participate in some dangerous activities that you think are completely safe.
Here are three activities that are some of the most important to avoid when dealing with flood water inside your house.

1. Walking Through Standing Water

If standing water is present in your home, avoid wading through it. This could be a very dangerous step to take due to possible contamination. Let water damage professionals help you because it is often better to delay the cleanup process than to risk your safety.

2. Cleaning Mold Yourself

If you find a lot of mold in your wet home, you may want to leave and wait for the remediation specialists to arrive. Don’t attempt to clean up a moldy area that you are not knowledgeable about, as you may do more harm than good to your home’s structure. A specialist can have a better idea of what to do in your particular situation.

3. Ditching Protective Gear

Wild animals and contaminated flood water are just two hazards that you may want to consider before entering your home. If you are not wearing heavy-duty gloves and sturdy rubber boots, reconsider going inside. Once again, if you are not confident about the safety of the situation, it can be best to wait for the help of trained technicians.

It can be difficult to stand by and do nothing when your home may be at stake, but you owe it to yourself to use sound judgment and not make any hasty decisions that can be dangerous for you or your home. Flood water can be complicated, and the emotional aftermath of a storm often makes it even more so. Using calm logic by avoiding the actions above can help you stay safe during, and after, a flood.

What to Include in a Fire Contingency Plan for your Business

11/21/2018 (Permalink)

Including fire alarms in your Cary,NC business can help you and your employees in a situation

Many Plans Contain the Following

Many business owners in Cary, NC, have included a contingency plan in their safety operations and employee handbooks. These plans can not only help save lives in the event of an emergency, but may also contain important information a company may need quick access to. 


1. Locations of Alarms and Extinguishers

One important thing to include in your plan is the location of all alarms and fire extinguishers. This can help ensure that your employees know where these important tools are if they ever need them.

2. Escape Route and Meeting Places

An essential part of any evacuation plan is the locations of exits and a meeting place. There should be at least two possible escape routes from every point in the building, in case one is blocked, and all employees should know to gather at the designated location. The meeting place should be in a safe area outside the building.

3. Who Can Access Medical Information and Emergency Contacts

One thing many people don’t consider including in their contingency plan is who keeps track of the emergency contact or medical information needed for their employees. While the information itself should be kept private, you may want to state which staff members should be contacted if access is necessary. For example the head of HR or a department manager.

4. After Fire Procedures and Cleanup Information

In addition to emergency procedures you may want to include some information for what to do afterward. This can include insurance information or the number for a fire damage restoration service that can help with cleanup.

Including this information in a company’s contingency plan can help ensure that everyone knows the safety procedures before an emergency takes place. Including emergency information is also a good way to keep it easily accessible. These things can both save time and keep everyone safe.