Recent Posts

Where Can Business Owners Get Commercial Fire Damage Repair Services in Raleigh?

12/1/2021 (Permalink)

Looking into clothing store; clothing on mannequins; clothing hanging on racks, Soot residues remain after a fire. We can remove it from display cases, shelving, and flooring and help get you open for business!

They Should Hire SERVPRO to Perform Commercial Fire Damage Repair in Raleigh

When a fire impacts a business like a clothing store, it can be overwhelming to deal with the aftermath. You risk losing customers and income every hour that your business remains closed. Furthermore, the destruction does not cease after firefighters put out the fire. Toxic chemicals, water damage, odors, soot, and smoke remain. External factors, including content damage, and vandalism can bring additional losses if you do not manage them promptly.

To prevent further destruction, you can hire SERVPRO to perform commercial fire damage repair in your Raleigh business. The smoke that infiltrates a building after a fire combines with humidity to create corrosive residues that can collect on and damage clothes and other items. Our fire and smoke restoration technicians (FSRT) can help you clean up the affected structures and contents.

At SERVPRO, we know the techniques required to clean up and salvage your contents and property effectively. Our crew can remove soot from chrome and aluminum shelving, tile, and wooden surfaces. We use advanced products, equipment, and procedures throughout the fire and smoke damage repair process, which may include:

  • Removing ruined materials that are considered unsafe.
  • Evaluate structural framing, including support beams and subflooring, to ensure that the structure is sturdy.
  • Eliminating contamination and odor caused by soot and smoke.
  • Replacing affected building materials.

Our SERVPRO team tests and inspects the property for smoke residues to determine the extent of the destruction and the cleaning procedures required for restoration. By pretesting and inspecting, our technicians locate residues, identify the residues present and determine the types of surfaces requiring cleaning.

It is necessary to capture residues before removal. Our SERVPRO technicians use fluids and air to release and carry soils away. Fluids and air have suspended particles within them on contact. Dissolving and vacuuming are two methods we can use to contact residues and carry them off for disposal. We can also remove unpleasant smells using products like odor counteracting beads, water-based wet mist deodorizers, and solvent-based thermal fog deodorizers.

SERVPRO of South Cary / Apex is ready to help you repair your business premises after a fire. Call us any time at (919) 615 1160.

Does the HVAC System Need Cleaning After a Cary Housefire?

11/18/2021 (Permalink)

SERVPRO technician consulting with customer Homeowners have to deal with many things which may include fire damage. Contact SERVPRO right away.

Our Experienced Professionals Can Clean Ducts and Air Units in Cary Homes After a Fire. 

While we prioritize many types of fire restoration like debris removal and deodorization, when aerosolized particles find their way into the HVAC system, it could be damaging to the house in several ways like:

  • Moves fire damage to other rooms
  • Distributes soot through ducts
  • Coats vents and returns with debris/soot

Inspecting the HVAC Unit

Among the important fire and smoke cleanup in Cary homes that is necessary is clearing buildup and debris trapped in the HVAC system. To determine the extent of this damage, we use borescope cameras and other visual aids to see inaccessible areas and choose the best remediation and cleaning approach to resolve the particles trapped along the walls of the ducts.

Vacuuming and Clearing Soot 

Among the first things that our technicians must do is to remove the vent covers, returns, and registers on the floors and ceilings to provide access for the cleaning equipment. With the information gathered through scoping these sheet metal pathways, we can focus our bristled brushes, whips, and high-powered vacuums on specific problem areas.

Sealing the Ductwork of an HVAC System

There are instances where duct cleaning of the system is impossible or too challenging for even our experienced remediators. Instead, sealing can help deodorize and protect the rest of the attached HVAC system from harsh effects like soot and odors.

Clearing soot and smoke debris from the HVAC system is necessary to protect the entire house after a fire. These pathways allow odors and airborne particles to reach new rooms and areas of the property. Our SERVPRO of South Cary / Apex team has powerful equipment and cleaning products to help. Call us today at (919) 615-1160.

What Are the Three Main Objectives of SERVPRO Water Mitigation in Raleigh Homes?

11/12/2021 (Permalink)

Tech & customer talking in home Our SERVPRO technicians can show you exactly what you should look for to indicate a possible water intrusion in your home. Give us a call today.

These Focuses of Our Restoration Technicians Ensure that Recovery is More Efficient for Raleigh Properties. 

Mitigation describes a series of actions that our certified technicians take to clean and restore a damaged home after a water leak or flooding. The fast response of our SERVPRO team allows us to prioritize three main objectives with almost every water damage event we restore.

Creating a Safe Work Environment

The earliest actions of water mitigation in Raleigh homes are designed to make the house safer for responding technicians and the occupants if relocation of the family was not needed. Making the work area safer means taking the extra time to scope possible risks like:

  • Structural integrity of building materials
  • Contamination concerns
  • Health and safety hazards

Removing Standing Water from the House

Extraction and water removal services are often needed, especially after greater damage events like burst pipes or appliance failures. When standing water is a concern in the house, it must be resolved as soon as possible to protect materials like wood flooring and carpeting from irreparable damage and overexposure. Depending on where the water is and the severity of the situation, we have multiple extraction devices to help.

Protecting Contents from Overexposure

Content relocation describes the efforts made to reposition the personal belongings, furniture, and loose items from a damaged area of the house to a safe and dry space. This process prevents excessive moisture exposure that can result in mold damage. Containment can also serve to limit the migration of water into areas where more contents could be affected.


Understanding the focus of water mitigation and emergency services shows our commitment to both the house and its contents. Water disasters range considerably, so prioritizing specific objectives makes the entire restoration process more efficient. Our SERVPRO of South Cary / Apex team is ready to help the Greater Raleigh area right now when you call (919) 615-1160.

Cleaning Fixtures and Wood Structures in Raleigh Homes After a Fire

11/4/2021 (Permalink)

wood chair surround with flames SERVPRO has experienced technicians with the equipment and expertise your home needs after a fire mishap. Give us a call right away.

Our Experienced Team Has Specific Strategies for Cleaning Wood Surfaces in Raleigh Homes After a Fire. 

With a range of surfaces and building materials that make up a property, understanding the damage that smoke and fire damage effects can have prioritizes the recovery efforts needed. Wood framing, finished wood, and even hardwood floors can be greatly damaged by soot and smoke, so we determine the best remediation strategies based on the specific material affected.

Identifying the Type of Wood Exposed

Knowing the type of wood material affected can ultimately help our technicians determine the ideal fire damage restoration in Raleigh homes required. There are three main types of wood common to modern homes, including;

  • Unfinished Wood – Without a finish, wood can be highly porous and sensitive to moisture, odors, soot particles, and other airborne and microscopic threats present after a fire gets extinguished.
  • Finished Wood – Finished wood is a common staple to your home’s construction, from installed cabinets to flooring. In many ways, the varnish or lacquer finish can prevent permanent staining and damage to the wood after soot exposure. 
  • Simulated Wood Grain – This thin material often more simulates wood than embodies its characteristics. Laminates like these are a combination of pressed wood or particleboard. While they are capable of wet cleaning, excessive moisture could ruin this material.

How Does Unfinished Wood Get Restored? 

Situations like discoloration or odor absorption may happen quickly with unfinished woods. Light residues can often be cleaned with dry practices and sponge cleaning, but heavier residues on these surfaces might require denatured alcohol or even sanding to resolve.

Is Finished Wood Difficult to Clean? 

As one of the more common elements to see in the kitchen, finished wood can be cleaned in multiple ways. While excess residues can be removed with a vacuum or dry-cleaning approach, wet cleaning is among the most efficient methods for removing intrusive soot damage.

SERVPRO of South Cary / Apex (919) 615-1160.

Who Can I Call for Water Damage Remediation in Raleigh after my Window Breaks During a Storm?

10/22/2021 (Permalink)

a broken glass window pane One quick call to SERVPRO gets you certified technicians to tackle the storm damage situation in your home. We are here 24/7 - 365 days a year.

SERVPRO Provides Water Damage Restoration in the Raleigh Area

During most storms over the summer season, several people have the luxury of sitting back and watching it pour from the indoors. However, thunderstorms in North Carolina can often be unpredictable. One minute you could be sitting there listening to the sounds of rain, and then your window suddenly shatters. When storms come in, they often bring about high-speed winds that can send debris flying into your glass.

Once there is a hole in your structure, flood damage in your Raleigh home is likely. And depending on how much it rains while moisture can get in from the broken window, the issues could quickly go from minor to major. Fortunately, our SERVPRO technicians can help with any type of disaster, large or small. We are available 24/7, and we can provide the following services:

  • Emergency Services for Water Damage
  • Flood Restoration
  • Repairing Ceiling Leaks After a Storm
  • Fixing a Leaking Roof from Storms
  • Water Clean Up
  • Water Damage Repairs

Our SERVPRO technicians know that the most important step is the inspection phase when dealing with flood damage restoration. During this first step, our team checks out your entire structure to determine what contents and building materials were affected by moisture. We can do this by starting at the source (your broken window) and then use penetrating and non-penetrating moisture meters to follow the water. 

We can also test how wet materials like your drywall and wall studs are to determine if we can dry them out or if they will have to be removed. Since moisture entering your home from the outdoors could be contaminated, we can remove any porous materials such as your carpet and pad that got affected. 

If your window ever breaks during a storm and water gets inside your house, call SERVPRO of South Cary / Apex at (919) 615-1160.

What Should I Do When My Pipes Burst After a Freeze in Raleigh?

10/15/2021 (Permalink)

a broken white pipe with water leaking from it Don’t let frozen pipes surprise you. Take precautions and contact team SERVPRO to assess and remediate the water damage.

SERVPRO Can Help you with Water Removal Services in Raleigh

Now that the fall season is officially here, the weather all across the country will be changing, and temperatures will slowly start to drop. Unfortunately, fall is the season where pipe freezes are most likely to occur. For instance, the weather may be warm, and you have not yet turned your furnace on, but suddenly the temperature drops below freezing overnight. Or, you could be out of town when the cold weather arrives and come home to a mess.

If your pipes freeze early in the season, it is wise to call a company that specializes in water damage restoration in Raleigh, such as SERVPRO. When water freezes inside a pipe, the ice expands and can cause a crack in the plumbing. It only takes a small break to douse hundreds of gallons into your structure. Once this occurs, our highly trained team can help you by providing the following:

  • Water Damage Restoration
  • Water Removal Services
  • Water Damage Repairs
  • Basement Flooding Cleanup
  • Sewage Cleanup

Once one of your pipes bursts, how much damage you incur will depend on where the break occurs. If it is on your ground level, then the moisture may have just filled your crawlspace. When water builds up in your crawlspace, we can use a submersible pump to pull it out. We can then set up dehumidifiers and air movers to dry the bottom part of your subfloor.

However, if the leak occurs on an upper level or your house has a basement, the problems could become more severe. For instance, if moisture leaks down from the ceiling of your basement or ground level, your ceiling materials, walls, and flooring could all get negatively affected.

If your pipes ever freeze early in the fall season, call SERVPRO of South Cary / Apex at (919) 615-1160.

Who Can I Call If I Need Mold Specialists in Cary?

10/10/2021 (Permalink)

mold growing on the walls in the corner of a room Finding mold on your property is not a situation where you can delay. Call our mold damage remediation team to assess and restore.

SERVPRO Can Offer you a Mold Inspection in Cary

Different species of fungi exist all over, but they mainly stay outdoors. However, black mold developing inside your home can occur if it has an organic food source, elevated moisture levels, the right temperature, and the right amount of time. Therefore, the most common place to find a fungus inside your building is anywhere that has a small leak. If a small amount of moisture leaks into your structure, the problem could go unnoticed until a fungus forms. 

A good portion of mold damage in Cary develops from a slow leak in an area that people do not look at every day. For instance, if there is a small leak in the sink drain in your bathroom's vanity, you might not notice the moisture. But, fungi could be growing in the very back corners of your vanity, and then it could spread to other parts of your home.

Whenever our SERVPRO technicians get called out to a mold damage project, we start by fixing the source of the moisture leak. Our highly trained team can provide fast 24/7 service. We can utilize the industry's most advanced technology to help you with the following:

  • Bathroom Mold Remediation
  • Attic Mold Remediation
  • Black Mold Damage Repairs
  • Water Damage Repairs
  • Mold Inspections

After we figure out where the water is entering your structure, we can then determine where the fungi spread. Once we figure out where the contaminated area is, we can then seal off the affected regions. Next, we can set up an air scrubber and attach it to the sealed chamber to cause negative air pressure that can cleanse the air of spores. Then, we can remove your vanity, drywall, and other materials that contain black mold.

Since mold can cause health effects, call SERVPRO of South Cary / Apex if you ever think you see it at (919) 615-1160.

What Are the Three Main Objectives of Water Mitigation in Raleigh Homes?

9/21/2021 (Permalink)

SERVPRO drying equipment being used in bathroom Our team has a variety of water damage restoration tools available for water extraction and drying your home.

Mitigation Involves Many Practices, All of Which Provide Efficient Pathways for Restoring and Recovering Raleigh Homes

For restoration professionals, mitigation is one of the most crucial phases of restoration. During these initial emergency services, we can determine the damage to the property and protect the house from more significant damage and destruction. Even with the overwhelming and stressful conditions that often follow water damage, direct action taken with the arrival of our SERVPRO team can make the restoration process more thorough and efficient. 

What Are the Main Objectives of Water Mitigation?

Understanding the objectives and goals of water damage mitigation for Raleigh properties can show why specific actions happen when they do. With excellent customer service being a defining characteristic of our restoration team, we take the time to ensure that affected homeowners understand mitigation actions and the desired outcomes. Some of our initial goals include:

  • Content Protection - Personal belongings caught in the path of migrating water can be irreparably damaged, making it an essential service to relocate and dry these contents where necessary.
  • Standing Water Removal – Pooling water of any kind can damage exposed porous materials and contents, making the removal and disposal of standing water a critical element of efficient mitigation. We use a combination of vacuums and pumps to achieve this. 
  • Eliminating Moisture Pockets – Trapped water can be a damaging presence, especially in materials like flooring. We have extraction and drying tools to pull free water from materials like wood plank flooring. 

Preventing the scope and severity of water damage incidents in your home hinges on how our SERVPRO of South Cary / Apex team implements mitigation actions. Emergency services for water damage vary considerably from one property to the next, so we tailor the ideal solution to suit your home. Give us a call today at (919) 615-1160.

Can Floodwater Get Removed from Raleigh Crawl Spaces Easily?

9/14/2021 (Permalink)

inside view of crawlspace Inspect your crawlspace often for signs of water and moisture, especially after storms and heavy rainfall.

Extraction of Crawl Spaces Requires Specific Water Removal Tools for Raleigh Properties

Flooding can develop quickly in the Raleigh area, affecting dozens of homes or more at once. Our fast-responding storm team can help with efficient water removal tactics and cleaning options to protect exposed properties. It is our objective to get you back into your home as quickly as possible.

Removing Pooling Water in a Crawl Space

As you might expect, standing water is one of the main obstacles to flood removal for Raleigh homes. Because many of these natural disasters are category three losses where contaminants exist, extraction and safe disposal must begin immediately. 

Eliminating Debris and Solids from this Damaged Space

Flood damage can be a substantial concern, especially when you consider the solids and debris that can be carried into the damaged area along with the water. Natural flooding collects loose solids as it moves through the region and infiltrates crawlspaces and basements. Extraction can be a challenge when these obstacles exist, requiring water removal tools capable of managing solids such as:

  • Organic matter
  • Mud
  • Silt
  • Debris

The Benefits of Encapsulating a Crawl Space

One of the main preventative measures that you can consider after repeated flooding situations is encapsulating the crawlspace becoming damaged. These measures seek to provide water diversion and prevent pooling underneath the main floor of the house. Encapsulating covers most exposed surfaces with thick plastic sheeting to inhibit mold growth in moist conditions as well. This vapor barrier also improves the indoor air quality (IAQ) of the living space above. Under extreme conditions of persistent moisture, our SERVPRO team can install a dehumidifier to regulate the relative humidity of the crawl space.

Overcoming the detrimental effects of a flood on your property can be a significant undertaking, even for experienced restoration professionals. When flooding infiltrates the crawlspace of your residence, this is a situation that should be taken seriously and acted on quickly. Our SERVPRO of South Cary / Apex team is here to help at (919) 615-1160.

Removing Harsh Odors in Raleigh Businesses After Mold Damage

9/3/2021 (Permalink)

man in business suit holding nose Mold can leave a musty smell. SERVPRO can remove the odor. Call us today!

During Remediation of Raleigh Commercial Properties, Several Approaches are Necessary to Eliminate Harsh, Musty Odors 

While there are pressing concerns with possible mold growth in your business or office building, one of the most formidable obstacles after microbial threats is a lingering musty odor. Comfortable working and environmental conditions for your staff and customers need achieving as fast as possible after a mold event. 

Identifying Mold Growth and Remediation Needs

Mold remediation in Raleigh commercial properties begins with identifying the extent of the damage. Knowing where mold colonies exist, and the scope of the damage provides data to implement the ideal mold removal tactics as soon as possible. 

Deodorization and Filtration Equipment to Help

Removing odors can often be a process that involves several tools and techniques. While odor removal might be one of the final stages of remediation, several pieces of equipment are necessary, including:

  • HEPA Air Scrubber – Air scrubbing is one of the most direct methods of managing airborne threats like odors and microbes. Membrane filters trap particles as small as 0.3 microns. 
  • Hydroxyl Generator – Using UV, these devices can clean the environment of airborne threats and contaminants. Onboard HEPA filtration can also trap microbial particles to reduce the spread of mold colonies.
  • ULV Foggers – These units can often be ideal for reducing the present odors rather than eliminating them. These portable devices are an extension of placing counteractant beads and granules at high-airflow locations.

Mold can be a formidable presence in offices and commercial buildings in Raleigh, especially in the rainier times of the year. As challenging as these organisms can be to remove, lingering odors can also be a significant obstacle in returning the building to pre-mold conditions. Our SERVPRO of South Cary / Apex team can help with efficient remediation and cleanup when you call (919) 615-1160.